«Ну, это же Почта!»: как происходят истории в организациях, а организации в историях
Modern organizations are no longer just formal rational entities for researchers – they have proved to have a culture, and their employees are real people. One way to hear those people’s voices is listening to stories they tell. Storytelling in organizations uncovers internal events and their interpretations, allows revealing the hidden world of emotions, where there are power conflicts, values interiorization (or denial), and new order development. Three stories told by the employees of the “Russian Post” Moscow Head office show the employees’ perception of organizational change, launched by the managerial shift in 2013. Personnel changes, communication between the Head office and periphery, as well as the interaction among the departments and with the Ministry of Telecom and Mass Communications of the Russian Federation are viewed through the metaphors of “drama”, “unmanaged organization” and “storytelling organization”. A common phrase “Well, that’s the Postal Service!” turns out to be much more complex and concealing a set of problems and processes, not all of which have yet been realized even within the organization.
2013–2014 was a stage of organizational transformation of the Russian postal system, which caused disruption of the organizational structure and doubling of its operational elements. This article begins by exploring the resulting situation of ambiguity and uncertainty caused by this disruption. Under these conditions, according to K. Weick, the sensemaking process should play an essential role in organizational performance. This research project aims to identify the structural features of the Russian postal system during the reorganization stage, as well as at defining the meanings which employees gave to ongoing changes. The data was collected through participant observation from the position of Moscow Central Office postal employee from June 2013 to September 2014; fourteen interviews of employees and document analysis were conducted as well. Information was recorded in field notes and diary and analyzed with open and axial coding according to the procedures of grounded theory. The main findings presented in this article are the disruption of structure and the following complexities in its functional performance and the coexistence of two organizational images between more experienced workers affected by organizational change and the newcomer employees with brand new ideas. Employees’ perception of the Russian postal system is presented as simultaneously government and commercial, profitable and detrimental, typical and specific organization. These dual images can cause difficulties both in employees’ communication and organizational performance.
Aristotle’s neat compartmentalization notwithstanding (Poetics, ch. 9), historians and playwrights have both been laying claim to representations of the past – arguably since Antiquity, but certainly since the Renaissance. At a time when narratology challenges historiographers to differentiate their “emplotments” (White) from literary inventions, this thirteen-essay collection takes a fresh look at the production of historico-political knowledge in literature and the intricacies of reality and fiction.
Written by experts who teach in Germany, Austria, Russia, and the United States, the articles provide a thorough interpretation of early modern drama (with a view to classical times and the 19th century) as an ideological platform that is as open to royal self-fashioning and soteriology as it is to travestying and subverting the means and ends of historical interpretation. The comparative analysis of metapoetic and historiosophic aspects also sheds light on drama as a transnational phenomenon, demonstrating the importance of the cultural net that links the multifaceted textual examples from France, Russia, England, Italy, and the Netherlands.
The implementation of information system in big company with wide affiliated network in the country, as a rule, is connected with organization and technical difficulties. The process stretches out in time and not always leads to the intended effect.
This article considers the implementation of information system of industrial process automation and workflow of subscriptions for periodical printed publications in the Russian postal units FSUE «Russian Post». The condition of business-process automation before the implementation is estimated. The organization and technical problems that arise during implementing new information system are examined, such as continuity of the technological process, impossibility of start operation with «empty database», problems of personnel development, unification of business-process and a large quantity of implantable objects (more than 42 000). In conclusion the advantages which post operators can get from the implementation of unified information system are analyzed.
The article’s matters can be of interest to experts studying the implementation of information system.
Several approaches to the concept of fatherhood present in Western sociological tradition are analyzed and compared: biological determinism, social constructivism and biosocial theory. The problematics of fatherhood and men’s parental practices is marginalized in modern Russian social research devoted to family and this fact makes the traditional inequality in family relations, when the father’s role is considered secondary compared to that of mother, even stronger. However, in Western critical men’s studies several stages can be outlined: the development of “sex roles” paradigm (biological determinism), the emergence of the hegemonic masculinity concept, inter-disciplinary stage (biosocial theory). According to the approach of biological determinism, the role of a father is that of the patriarch, he continues the family line and serves as a model for his ascendants. Social constructivism looks into man’s functions in the family from the point of view of masculine pressure and establishing hegemony over a woman and children. Biosocial theory aims to unite the biological determinacy of fatherhood with social, cultural and personal context. It is shown that these approaches are directly connected with the level of the society development, marriage and family perceptions, the level of egality of gender order.
This article is talking about state management and cultural policy, their nature and content in term of the new tendency - development of postindustrial society. It mentioned here, that at the moment cultural policy is the base of regional political activity and that regions can get strong competitive advantage if they are able to implement cultural policy successfully. All these trends can produce elements of new economic development.