Book chapter
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In book

The article discusses the factors supporting the improvement of the quality of educational services through the effective use in the educational process of the university of technology to support e-Learning and digital content.
This paper sets out to analyse the need for better “transparency tools” which inform university stakeholders about the quality of universities. First, it gives an overview of what is understood by the concept of transparency tools and those that are currently available. Authors then critique current transparency tools’ methodologies, looking in detail at the question of data sources, the risks involved in constructing league tables and the challenges in using composite indicators. Lastly, authors argue in favour of developing a new principle for transparency tools: that of multidimensional ranking.
This paper sets out to analyse the need for better “transparency tools” which inform university stakeholders about the quality of universities. First, it gives an overview of what is understood by the concept of transparency tools and those that are currently available. Authors then critique current transparency tools’ methodologies, looking in detail at the question of data sources, the risks involved in constructing league tables and the challenges in using composite indicators. Lastly, authors argue in favour of developing a new principle for transparency tools: that of multidimensional ranking.