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Article

Исследование уровня вовлеченности и социальных процессов в коллективе коммерческого банка

Долженко Р. А., Булатова Г. А.

This article was prepared in reliance on the researches carried out in 2010-2011 and dedicated to the level evaluation of the employee engagement and the social processes in the staff of commercial banks. It covers the issues of the assessment methodology of the employee engagement, the inquiry of the affecting factors, the inquiry of the social processes intensified as a result of the fundamental changes in the bank.