Computer-Based Business Games' Result Analysis
Given research considers the Business Intelligence analysis of computer based business games. A tool environment, called Competence-based Business Game Studio (CBGS), is applied for business games’ design and development. An approach is proposed that allows designing and conducting business games based on enterprises business processes. Consequently, CBGS may be considered as a universal product with respect to domain. Competence-based Business Game Studio consists of several subsystems. The Analysis Subsystem makes possible to exclude human factor from the process of player skills and knowledge assessment, the latter are scored employing an automated approach based on formal parameters. This paper defines the source data for Analysis Subsystem as well. Data warehouse containing multidimensional data marts was designed for the evaluation of player’s competency. Two info-cubes were developed: the first info-cube is proposed to assess players’ actions, the second one - to identify bottlenecks within business processes using efficiency assessment of Decision Making Points. In order to collect information about players Complex Analysis methods are proposed for implementation: such as aggregation, navigation and filtering. To evaluate business game quality three types of Decision Making Points should be distinguished. Decision Making Points completed by players are allocated to the aforementioned types using cluster analysis (PAM-algorithm) and supervised classification.