Применение альтернативных способов урегулирования споров маркетплейсами (информационными посредниками) в качестве альтернативы судопроизводству

Арбитражный и гражданский процесс. 2023. № 8. С. 19–22.

Лопатина С. В.

The usage of alternative dispute resolution by marketplaces has not been widely studied in science, although it is of interest due to the development of the market, but a relatively small number of court disputes. The article discusses the rules of digital platforms for the settlement of possible disputes. It is concluded that the lack of legal regulation gives marketplaces freedom in their decisions, for example, portals are created for direct communication between the parties; it is possible to appeal to some marketplace as an "arbitrator". However, such rules raise questions of  their legal nature, binding nature of the decisions taken, and "undermining" of institutions of alternative dispute resolution and their principles created by states.

Keywords: суд, судопроизводство, примирительные процедуры, информационный посредник, маркетплейс, разрешение спора, альтернативные способы урегулирования спора