Опыт перехода российских компаний на удалённую работу в ситуации пандемии

Социологические исследования. 2021. № 7. С. 50–60.

Климова С. Г., Klimov I.

 

This article presents the results of a study of the experience gained from Russian organizations and enterprises’ emergency transition to remote work in the spring of 2020. The main objective of the study is to analyze the team management strategies used in the lockdown conditions in the spring of 2020: circumstances determining the effectiveness of joint work, organizational and communicative particularities, and properties of corporative culture. The transfer of employees to remote work entailed a decrease in the effectiveness of collective work with an increase in worktime. Stresses caused by concerns of people about the stability of their work proved to be justified and widespread. These concerns were partly alleviated thanks by employers’ efforts to retain workers. The authorities promptly adopted Law No. 407 on remote work. This also eased the fears of employees. Companies that managed to create workable IT systems and auxiliary services were able to quickly mobilize employees to accomplish production tasks. But teaming competencies such as problems of motivation, involvement, trust, mutual understanding and some others could not be promptly resolved. Accordingly, the crisis was surmounted successfully enough in those organizations that had these skills in the repertoire of their corporate culture. The lockdown experience shows that remote work can be a regular element of workplace relations. This requires algorithms of efficient work out of the office and the use of managerial decisions motivating employees for cooperation, trust, involvement, creativity, the ability to learn and adapt to change.

Keywords: корпоративная культура, доверие, удаленная работа, trust, деловая коммуникация, кооперация, cooperation, corporate culture, business communications, вовлеченность, remote work, involvement, lockdown, локдаун