• A
  • A
  • A
  • ABC
  • ABC
  • ABC
  • А
  • А
  • А
  • А
  • А
Regular version of the site

Book chapter

Common Government Services Portal of Russian Federation. How do people use it? What is the attitude towards it?

P. 209-218.

The article is focused on the empirical research of using the Common Government Services Portal in South Russia Region. In the study we used such methods as the in-depth interviews, observation, and experiment. As a result of research, it became clear that many portal users do not realize its connection with the State, but classify it as a part of Internet environment. If the user realizes that the portal is a technological intermediary between the State and the citizen, the practice of using it varies considerably with respect to general Internet practices