Системы поддержки принятия решений
The textbook focuses on information support of a decision making process: problem statement, typical stages, approaches to modeling of decision making conditions, as well as consequences of different alternatives selection. The role of expert estimates is examined. Such estimated are used for determining probabilities of problem situation, determining experts' coefficients of competency, forming estimates of the alternatives. The features of group decision making are considered. Special attention is paid to decision support on the strategic management level, in the conditions of changing and hardly predictable environment. Approaches to modeling of problem situations related with possible states of the environment in the future are examined in details. The history, current classification and perspectives of development of modern decision support systems, as well as their role in the integrated management information system are considered. In the textbook different decision support information systems (including ones developed in HSE Department of Business Analytics) are described. Description of the information systems are accomplished by the examples of their practical application. Business cases that are close to real decision making tasks are also examined. The textbook is compliant with current requirements of the Federal standard of higher education and may be useful for students, postgraduates and teachers working in the field of management, decision support and management information systems.