Управление проектными рисками в организациях сферы ИТ-услуг
The article is categorized as a case study. In the paper described the experience of Saint-Petersburg branch of Higher School of Economics to optimizeUniversity management through a transformation of approaches to the administrative services. This optimization process should be handled by highly potential employees through their project management teams.
The main purpose of this paper is to demonstrate the experience of constructing the new organizational model at the University through the participation of the most talented employees and applying Scrum project management methodology in their activity.
The article presents the basic concepts of talent management in a modern University and major principles of the Scrum methodology. The results of monitoring, that identified the most important areas of activity in the formation of projects for members of the high potential group, are given in this paper.
The conducted study provides grounds for conclusions about the necessity of taking into account peculiarities of corporate culture in the implementation of new management arrangements. During this research was discovered that the main expectations of employees in the optimization of services associated with digitalize processes, transferring into electronic forms of most of the processes related to discussions, negotiations, provision of administration and management. At the same time, the established management approaches are often perceived format and dogmas not considered by the majority as considerable directions of transformation. This plan requires the participation of informal leaders, receiving direct support from the leadership to implement changes in favor of the optimization process.
It was established that the main objects for innovation are administrative processes which include financial, personnel and clerical services. The operation of these units requires special attention from the management of University because in many ways, can promote the formation of a favorable corporate environment of research fellows and teachers. The Scrum approach to the implementation of projects related to the optimization of administrative services brings of University managers at a higher level of involvement, and this effect extends beyond the talented employees’ group, which should be examined and discussed on a regular basis. The article draws a conclusion about the need for significant prior work to convey to employees information about the planned changes, and then the permanent information support within the implementation of projects.
The originality of the article is that it discusses an integrated approach for the implementation of decentralized management and optimization of administrative services. It is based on practical experience of monitoring the corporate environment of the University, as well as a description of the original Scrum method to implement the relevant projects using the talent pool of the University.
Several known methods allow to estimate the overall effort(s) to be used up for the software development. The approach based on story points is preferable and quite common in the context of Sсrum agile development methodology. However, it might be rather challenging for people, who are new to this methodology or to a specific Scrum team to estimate the amount of work with story points. The proposed approach involves estimation of features on the basis of linguistic terms that are both habitual and clear for everyone. The presented fuzzy inference system (Mamdani’s model) makes it possible to calculate story points using people’s opinions expressed as sentences in natural language – the study shows empirically that beginners to Scrum methodology consider the proposed approach to be more convenient and easier in use than the ‘plain’ story points estimation. Also, four groups of people with different levels of qualification in Scrum were asked to estimate several features of a certain project using the developed approach and common story points approach to prove the relevance of the approach – it was shown that the results of basic story points estimation for Scrum experts differ slightly from the results revealed by proposed approach, while for Scrum beginners such difference is significant.To the opinion of authors, the proposed approach may allow to adapt to Scrum more smoothly, with better understanding of what is implied by story points, grasping the general idea and learning faster their use in practice.
In recent years, the world has become much more complex and unpredictable. A special acronym “VUCA,” meaning “volatile,” “unknown,” “complex,” and “ambiguous,” has even appeared to describe it. The situation changes unexpectedly and rapidly, the crisis becomes the norm of life, and the rate of change inexorably increases. In modern management, the implementation of projects that respond flexibly to the demands of a volatile market is receiving increasing demand.
This VUCA world requires employees able to apply Agile principles to their work. Training in the Agile approach has become common for employees and leaders of large companies but also the governments such as Norway and New Zealand. Agile method education has been introduced at many universities including Cornell University and Northern Arizona universities.
Problems of R&D planning on research phase are observed in the article. Authors substantiated Agile methodology adaptation to risk management, quality management and project progress control. The results, received in the article let to organize planning and management of small R&D projects, basing on the adoption and combination of Agile methods (SCRUM и SMART Framework).
Smoking is a problem, bringing signifi cant social and economic costs to Russiansociety. However, ratifi cation of the World health organization Framework conventionon tobacco control makes it possible to improve Russian legislation accordingto the international standards. So, I describe some measures that should be taken bythe Russian authorities in the nearest future, and I examine their effi ciency. By studyingthe international evidence I analyze the impact of the smoke-free areas, advertisementand sponsorship bans, tax increases, etc. on the prevalence of smoking, cigaretteconsumption and some other indicators. I also investigate the obstacles confrontingthe Russian authorities when they introduce new policy measures and the public attitudetowards these measures. I conclude that there is a number of easy-to-implementanti-smoking activities that need no fi nancial resources but only a political will.
One of the most important indicators of company's success is the increase of its value. The article investigates traditional methods of company's value assessment and the evidence that the application of these methods is incorrect in the new stage of economy. So it is necessary to create a new method of valuation based on the new main sources of company's success that is its intellectual capital.
The Working Paper examines the peculiarities of the Russian model of corporate governance and control in the banking sector. The study relies upon theoretical as well as applied research of corporate governance in Russian commercial banks featuring different forms of ownership. We focus on real interests of all stakeholders, namely bank and stock market regulators, bank owners, investors, top managers and other insiders. The Anglo-American concept of corporate governance, based on agency theory and implying outside investors’ control over banks through stock market, is found to bear limited relevance. We suggest some ways of overcoming the gap between formal institutions of governance and the real life.
At present many industries reveal tendency for setting up of vertically integrated companies (VIC) the structure of which unites all technological processes. This tendency proved its efficiency in oil industry where coordination of all successive stages of technological process, namely, oil prospecting and production -oil transportation - oil processing - oil chemistry - oil products and oil chemicals marketing, is necessary. The article considers specific features of introduction of "personnel management" module at enterprises of oil and gas industry.
vertically integrated companies; personnel management