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Article

Вовлеченность персонала: теоретические подходы, эмпирические результаты

The article reviews the extant approaches in psychology and human resources management  to the concept “employee engagement”. Authors consider its evolution  and offer to narrow and specify the concept with accent on its behavioural component, namely,  normative and above-norm behavior in the concrete organizationEmpirical part of the article is based on results of a survey conducted in 2014 and presents comparison of employee engagement of the different status groups of Russian travel agency staff