Handbook of Innovation and Change in Public Services

Cheltenham, 2013.

Научный редактор: S. P. Osborne, L. Brown

Innovation is a core issue for public services and a key element of public services reform – particularly in this age of austerity when policymakers are increasingly urging the need ‘to innovate to do more with less’. This Handbook provides an essential resource for researchers and students interested in this topic and explores its potential contribution to efficient and effective public services. It is the only handbook to review the state of the art in theory and research on innovation in public services and includes contributions from all the leading researchers on the topic from around the world.

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Public Service Innovation: What messages from the collision of Innovation Studies and Services Research?

Майлз Я. Д., , in: Handbook of Innovation and Change in Public Services.: Cheltenham, 2013. Ch. 5 P. 72–88.

Innovation studies grew rapidly as an area of research over the last quarter of the twentieth century, as detailed by authors such as Fagerberg (2004) and Godin (2010), and as reflected in handbooks giving overviews of the field (Dodgson and Rothwell 1994; Fagerberg et al. 2004). Research was long dominated by a focus on manufacturing ...

Добавлено: 23 июня 2013 г.

Ключевые слова: государственные услуги, инновации, innovation, public services