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Книга

Handbook of Innovation and Change in Public Services

Cheltenham, 2013.
Научный редактор: S. Osborne, L. Brown.

Innovation is a core issue for public services and a key element of public services reform – particularly in this age of austerity when policymakers are increasingly urging the need ‘to innovate to do more with less’. This Handbook provides an essential resource for researchers and students interested in this topic and explores its potential contribution to efficient and effective public services. It is the only handbook to review the state of the art in theory and research on innovation in public services and includes contributions from all the leading researchers on the topic from around the world.

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Handbook of Innovation and Change in Public Services