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  • Васильева Е.В. Интернет-предпринимательство: UX-дизайн и JTBD: Учебник. – М.: Кнорус, 2022.
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News
August 11, 2026
‘The Peak of Stupidity and ‘The Valley of Despair: HSE Economists Propose an Explanation for the Dunning–Kruger Effect
The Dunning–Kruger effect, which describes a sharp surge in self-confidence among beginners followed by an equally rapid decline as they gain experience, can be explained by the nature of the learning process and the acquisition of new knowledge. This conclusion was reached by Andrey Vorchik of the HSE Faculty of Economic Sciences together with independent researcher Murat Mamyshev. They developed a mathematical model of learning and demonstrated how subjective confidence is formed and changes as knowledge accumulates, as well as how teachers can reduce the ‘valley of despair’ experienced by learners.
July 24, 2026
‘I Like Self-Fulfilling Prophecies
Andrey Vorchik studies happiness, delivers popular science lectures, and believes that science should address social issues as well. In an interview for the Young Scientists of HSE University project, he spoke about how emotions influence decision-making, the Bermuda Triangle formed by the bathroom, refrigerator, and bed, and the ideal formula for education.
July 24, 2026
'Physics Is What the World Is Literally Built On'
Physicist Nina Dzhanayeva, recipient of a Vladimir Potanin Foundation scholarship, focuses her research on nanophotonics. In this interview for the HSE Young Scientists project, she discusses nanowells, scientific intuition, and how physics can help in making frangipane cream puffs.

 

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Васильева Е.В. Интернет-предпринимательство: UX-дизайн и JTBD: Учебник. – М.: Кнорус, 2022.

KnoRus, 2022.
Васильева Е. В.

Recently, when developing digital products, designers are increasingly using tools such as the user path map (CJM), Empathy Map, Persona frameworks, User Stories. But new technologies are emerging, people's needs are changing, which poses new challenges for designers. Such challenges also have an impact on the development of research methodologies. Recently, much attention has been paid to the convenience and accessibility of software products, websites, mobile applications, etc. This led to an interest in user-oriented product design, UX design. 
The book describes the methodologies of product management and user experience design in the context of the work of JTBD (Eng. Jobs To Be Done, "work must be done"), which included various methods and techniques for studying consumer needs, visualization, innovation development, competitor analysis, etc.

Research target: Computer Science Economics and Management
Language: Russian
Keywords: дизайн-мышлениеdesign-thinkingюнит-экономикаJTBDunit economicJTBD
Васильева Е.В. Интернет-предпринимательство: UX-дизайн и JTBD: Учебник. – М.: Кнорус, 2022.
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