Индекс оценки полноты и качества обратных связей на сайтах электронного правительства России
The article is devoted to social and political development in the Komi Republic, to formation of market relations, which have objectively led to increase of the role of electronic government in society's life. The level of development of the information space directly influences economy, business and political activity of citizens and other spheres of society's life.
Electronic Government in Russia became a strategic component in the governance process. To establish trust and security in the electronic interaction process between authorities and citizens, the Russian Government aims to deliver high quality public services through a secured and comfortable environment. The complexity of Strategic eGovernment decisions is illustrated through the example of a key eGovernment solution, the Citizens Electronic Card. The Citizens eCard project case study outlines strategic management issues caused by the interrelation between eGovernment and administrative reforms in Russia. The necessary technological, legal and organisational changes performed in Russia to effectively organise the national eGovernment system are also analysed.