Volunteering@WU: Implementing Community Service Learning in Austria
This chapter aims to show how the predominantly North American-based concept of service learning (Jacoby et al. 1996; Eyler and Giles 1999; Frumkin and Jastrzab 2010) translates into the context of a European university. After a brief overview of the theory of service learning and community service, we introduce the program Volunteering@WU, which can be classified as a hybrid of community service and service learning. Stakeholders’ interests, goals, methods, performance and evaluation procedures are discussed in detail, followed by a description of the program’s development within its six-year period of existence. The chapter then discusses several challenges to the programming with a view to future development opportunities.