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Regular version of the site

Book chapter

Вовлеченность работников через призму нормативного и сверхнормативного поведения

С. 85-107.

This article discusses the approaches to the interpretation of the "employee engagement" concept which is more widely used in the HRM practices of the foreign and Russian companies Authors suggest to narrow this concept, focusing on behavioural component, and to consider it through a prism of normative and above-norms behaviour taking into account the organizational context. Results of the empirical research on the employee engagement in the Russian travel agency conducted in June, 2014 with the use of qualitative and quantitative methods of data collection are presented in the article.