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Article

Краудсорсинг в решении государственных, общественных и бизнес-задач

Долженко Р. А., Лобова С. В.

Importance The field of public administration despite its conservatism shows expanding the range of forms of interaction between government agencies, businesses, the public concerned. Crowdsourcing is the way of using the citizen’s capacity to solve public problems. By virtue of sufficient novelty of this technology, there are local attempts to use crowdsourcing in practice. The sphere of state and public administration requires a systematic approach to evaluating the potential of crowdsourcing in the state and public administration.

Objectives The objective of study was to determine the direction of using crowdsourcing to solve state and social problems in the region by the example of Altai Territory. For this, it is necessary to examine the nature of this form of interaction with the concerned public, to formulate methodological approaches to use crowdsourcing in practice, to identify the key success factors of the implementation of crowdsourcing projects, to examine the possibility of introducing crowdsourcing in the practice of public administration at the regional level, to propose approaches of evaluating the effectiveness of using crowdsourcing in public administration.

Methods Abstract-logical, structural and functional methods as the main methods of research were used.

Results This paper presents the possible areas of using the crowdsourcing in the region to solve the state and public problems.