Оценка психосоциальных рисков и качество трудовой жизни российских профессионалов

Мониторинг общественного мнения: Экономические и социальные перемены. 2021. № 3. С. 21–40.

Kozina I., Serezhkina E.

The paper discusses the potential of measuring psychosocial risks while estimating overall working life quality among russian professionals. We propose the system of psychosocial indices characterizing the degree of psychosocial risks in the working environment. Empirical part consists of the standardized survey of 1100 specialists in the business sector coming from four categories: technology, IT, finance and marketing/HR. Our results show that traditional indicators of work life quality (e.g., job satisfaction) might be insufficient, while proposed psychosocial indices allow us to assess it more deeply. Following the JD-R model of Bakker and Demerouti we select the aspects involving interpersonal relations between co-workers, the content of the work, as well as the balance between personal and company goals that could reduce working autonomy, increase work intensity and make the working environment unstable. In this respect, the psychosocial aspects play the main role in balancing those negative factors and forming high subjective working life satisfaction. We conclude that the detection of “red zones” of psychosocial risks requiring close attention should be an essential management practice in order to prevent professional stress and its consequences affecting both, the workers and the company.

Keywords: управление персоналом, удовлетворенность работой, качество трудовой жизни, рабочая среда, психосоциальные риски

Publication based on the results of: From industrial to postindustrial work: core determinants and contradictions in work behavior of Russian employees (2018)