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Extraction of Typical Client Requests from Bank Chat Logs
P. 156–164.
Pronoza E., Pronoza A., Yagunova E.
In this paper we propose a simple but powerful method of extracting key client requests from bank chat logs. Many companies nowadays are interested in building a chat bot to optimize their business, and are ready to provide chat bot developers with large amounts of data, but such data often need special preparation to be successfully used for a chat bot system. We propose a method of data preparation which includes not only data cleaning but also data mining: we extract key notions from chat logs and retrieve typical client requests in generalized form. The method uses simple metrics as well as word embeddings and additional semantic resources to extract typical client requests from client-manager chat logs.
Balakina Y. V., Yin Z., Известия Саратовского университета. Новая серия. Серия: Филология. Журналистика 2025 Vol. 25 No. 2 P. 229–236
The aim of the present study is to trace changes in the construction of the image of China in the British media during two crisis periods: the COVID-19 pandemic and the Russian military operation. Each period encompasses a panic (escalation) phase and a recovery (stagnation) phase. Using data from the Factiva database, 70,356 articles published ...
Added: May 31, 2025
Balakina Y. V., Вестник Томского государственного университета 2024 № 509 С. 23–34
The relevance of the research is justified by the influence of the media on the consciousness and behavior of people during the crisis, allowing to form discursive phenomena that have specific characteristics. In addition, it seems particularly relevant to use linguistic tools to describe media and political phenomena, as well as to apply media and ...
Added: December 12, 2024
Kopotev M., Klimov A., Kisselev O., International Journal of Bilingualism 2025 Vol. 29 No. 2 P. 439–455
Objective:
The objective of this article is to discuss the pedagogical and practical need for automated assessment tools that enable teachers, researchers, and other language practitioners to relatively quickly and automatically assess the general proficiency of second language (L2) speakers according to a number of different linguistic parameters, specifically the use of collocations.
Introduction:
The Introduction discusses existing ...
Added: September 9, 2024
Gritsenko E., Галочкин А. Е., Вопросы лексикографии 2023 № 27 С. 29–46
The aim of the article is to reveal the semantic content of the concept “populism” in modern English. The need to address this topic is driven by the fact that a significant part of the research is dedicated to the analysis of
specific forms of populism or populist parties in the aspect of political science, discourse theory, political rhetoric, ...
Added: May 6, 2023
Радослава М. Трнавац, Anali Filološkog fakulteta 2022 Vol. 34 No. 1 P. 13–29
The objective of this paper is to demonstrate the interplay between hypocrisy and construction of news values as related to the newspaper coverage of the current transition in the energy sector in The New York Times and Nezavisimaya Gazeta. In the introduction to this study, we determine the extent to which the content in these ...
Added: December 11, 2022
Ю. М. Кувшинская, Н. А. Зевахина, Acta Linguistica Petropolitana. Труды института лингвистических исследований 2023 Т. 19 № 1 С. 138–192
The paper studies tendencies in the use of full single (i.e. without their arguments) redundant participles in the attributive position in the Russian written discourse. Relying upon the data of the Russian National Corpus and the Corpus of Russian Student Texts, as well as a number of the examples collected from various written sources, the ...
Added: December 8, 2022
Elizaveta Smirnova, Tatiana Permyakova, Migration Letters 2022 Vol. 19 No. 4 P. 401–412
Migration studies is a new, rapidly developing research area whose terminology is being established at the intersection of various social sciences. This article undertakes a quantitative and qualitative analysis of terms associated with migration, conducted on a 281,000-word corpus of research articles in social sciences, published in leading academic journals. Our analysis involves corpus processing ...
Added: August 1, 2022
Katchanov Y. L., Markova Y., Journal of Informetrics 2022 Vol. 16 No. 1 Article 101245
The paper presents a longitudinal analysis of the evolution of new physics keywords co-occurrence patterns. For that, we explore the documents indexed in the INSPIRE database from 1989 to 2018. Our purpose is to quantify the knowledge structure of the fast-growing subfield of new physics. The development of a novel approach to keywords co-occurrence analysis ...
Added: February 2, 2022
Буб А. С., Artemenko E., Язык и культура 2019 № 48 С. 32–45
The article concerns one of the aspects of bilingualism, namely the study of cognitive processing of lexical units in bilinguals. As a review of the scientific literature shows, the bilingual mental lexicon differs from the monolingual mental lexicon. In the latter, words do not exist separately, but together with colocational links, i.e. in conjunction with ...
Added: October 29, 2021
Khohlova M., Klyshinskiy E., , in: Internet and Modern Society: Proceedings of the International Conference IMS-2017.: NY: ACM Press, 2017. P. 160–163.
The paper discusses statistical methods for collocation extraction.
We test the following hypothesis: combining several methods
gives a better result than applying just one. At the first stage we
suggest two methods to combine MI and t-score rankings and
evaluate the results on attributive and verbal collocations against
the data attested in the dictionary. At the second stage, we use
regression ...
Added: October 28, 2020
Kopotev M., Polinsky M., Kisselev O., International Journal of Bilingualism 2020 P. 1–28
This paper presents an exploratory study on the use of frequency-based probabilistic word combinations in Heritage Russian. The data used in the study are drawn from three small corpora of narratives, representing the language of Russian heritage speakers from three different dominant-language backgrounds, namely German, Finnish, and American English. The elicited narratives are based on ...
Added: September 30, 2020
Botchkarev A., Slavica Slovaca 2020 Т. 55 № 1 С. 46–52
The article explores the ways of displaying uvazheniye ‘respect’ in the Russian language consciousness. The National Russian Corpus is more appropriate for this purpose, because a conceptual configuration of an analyzed concept is not present in a “finished” form in any single utterance, but may be reconstructed on the totality of all possible utterances. According ...
Added: June 24, 2020
Nagornaya A., The Humanities and Social Sciences Review 2019 Vol. 9 No. 1 P. 23–33
The paper deals with the collocations of the Proper Noun + ‘moment’ type which are becoming increasingly popular in American English as means of conceptualizing events and experiences. The paper considers the semantic properties of the noun moment which account for its use in the constructions under study. It further describes the conceptual mechanisms that ...
Added: January 29, 2020
Kultepina O., Acta Linguistica Petropolitana. Труды института лингвистических исследований 2020 Т. 1 № XVI С. 344–367
The paper raises an issue of possibilities that are provided by corpus-based approach in analysis of metaphorical transfer based on the aspectual pair upast’ / padat’ (‘to fall’). The author reviews the structure of metaphorical meaning of predicates that enforce the Lakoff’s metaphor ‘LESS IS DOWN’ and also analyses how collocations correlate with valency structure. ...
Added: October 7, 2019
Klyshinskiy E., Kochetkova N. A., Карпик О. В., В кн.: Новые информационные технологии в автоматизированных системах: материалы двадцать первого научно-практического семинара.: М.: Институт прикладной математики им. М.В. Келдыша РАН, 2018. С. 220–225.
Для выделения из коллокаций текста мы предлагаем использовать степенной показатель распределения Ципфа. Для этого предлагается рассчитывать распределение Ципфа для фиксированного слова и его соседей. В статье проводится исследование получаемых результатов для таких пар как прилагательное+существительное, существительное+глагол и др. Предложенный метод сравнивается с результатами расчета меры MI. ...
Added: September 25, 2018
Botchkarev A., В кн.: Франция и Россия: от средневековой имперсональности к личности Нового времени.: Н. Новгород: Радонеж, 2018. С. 156–164.
Рассматриваются способы и средства отображения франц. sentiment ‘чувство’ в романах Ретифа де ля Бретона. В исследовательском корпусе текстов под франц. sentiment подводятся самые разнообразные понятия: и состояние души, и ощущение, и убеждение, мнение и представление, и предрасположенность к определенным эмоциональным состояниям вроде привязанности, влюбленности, ревности и влечения. При этом сходным для всех засвидетельствованных словоупотреблений остается ...
Added: September 20, 2018
Apresyan V., Baisa V., Buivolova O. et al., , in: Proceedings of the XVII EURALEX International Congress. Lexicography and Linguistic Diversity (6 – 10 September, 2016).: Tbilisi: Ivane Javakhishvili Tbilisi State University, 2016. P. 292–299.
RuSkELL ("Russian + Sketch Engine for Language Learning") is a new online resource intended for researchers and learners of Russian. It incorporates a specially pre-processed corpus and the interface which allows users to search for phrases in sentences, extract salient collocates and show similar words. The tool builds upon its English counterpart SkELL (Baisa & ...
Added: October 16, 2016
NY: Association for Computational Linguistics, 2015.
Added: March 16, 2016
Shemyakina V. I., В кн.: Коммуникация в современном поликультурном мире: диалог культур: Сборник научно-практических трудовВып. 2.: М.: Pearson Education Limited (российское представительство), 2014. С. 568–579.
English language teaching improvement has as its goal the communicative competence development within integration processes.Collocations are essential for communicative competence development. Collocations and different forms of unsupervised acquisition are compulsory components for IELTS preparation. ...
Added: March 5, 2015
Roytberg M.A., Roytberg A.M., Khachko D. V., , in: Компьютерная лингвистика и интеллектуальные технологии: По материалам ежегодной Международной конференции «Диалог» (Бекасово, 29 мая - 2 июня 2013 г.). В 2-х т.Т. 1: Основная программа конференции. Вып. 12 (19).: М.: РГГУ, 2013. P. 568–578.
The paper proposes a substantial classification of collocates (pairs of words that tend to cooccur) along with heuristics that can help to attibute a word pair to a proper type automatically.
The best studied type is frequent phrases, which includes idioms, lexicographic collocations, and syntactic selection. Pairs of this type are known to occur at a ...
Added: May 6, 2014