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Why do Smartphones and Tablets Users Adopt Mobile Banking
Ch. 71. P. 2461–2483.
Purpose: The growth of mobile phones penetration have built the great opportunities for increasing the financial inclusion around the world. Digital channels help banks attract new customers as well as hold the existing ones loyal. The paper aims at studying the incentives to use mobile banking by smartphones and tablets users.
Design/methodology/approach: An online survey is conducted in order to explore possible relations between the potential determinants of the intention to use mobile banking. The model is assessed with Partial Least Squares Structural Equation Modelling (PLS-SEM) technique. Findings: The results show that perceived usefulness and perceived efforts tend to be the most significant factors explaining the adoption of mobile banking. However, such factors as perceived risks, compatibility with lifestyle and social influence are found to be insignificant due to some cultural and institutional features attributed to CIS countries.
Originality/value: This paper contributes to the field of m-banking studies by focusing on both smartphone and tablet users. At least, the majority of respondents represent y and z generations who seem to move traditional banking to digital channels.
In book
World Scientific Publishing Co. Pte. Ltd, 2020.
Lavelina D., Prusova I., Социальная психология и общество 2026 Т. 17 № 1 С. 5–22
Context and relevance. Globalization and digitalization affect different forms of social interaction (e.g., social cohesion). Social cohesion is an important factor of social and psychological well-being. However, previous research focused on the specific components of social cohesion (e.g., interpersonal and institutional trust) without detailed analysis of the complex model and its contribution to life satisfaction. ...
Added: April 17, 2026
Sinyavskaya Y., Koltsova O., Current Psychology 2026 Vol. 45 Article 728
The privacy calculus model has been widely applied to examine how social networking site (SNS) users balance perceived risks and benefits in their privacy decisions. However, it remains unclear how this risk–benefit evaluation, after translating into corresponding privacy behaviors, subsequently affects users’ well-being. This study proposes an extended model in which several measures of well-being ...
Added: April 7, 2026
Iqbal V., Malik M. S., Ain Q. U. et al., SSRN Working Papers 2025 P. 00–00
Cross-border e-commerce (CBEC) is reshaping global trade, yet disparities in technological readiness hinder its uniform adoption. While China has established an advanced digital ecosystem through artificial intelligence (AI), secure logistics, and digital payments, Pakistan lags behind due to low digital trust, reliance on cash transactions, and infrastructural constraints. This study explores Pakistani consumers’ perceptions of ...
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Lee Y., Dervishi I., Mousa S. et al., Sustainability 2023 Vol. 15 No. 18 Article 13674
In an era marked by increasing concerns about environmental sustainability, the telecommunications industry faces a pressing need to examine its commitment to sustainable development practices. Therefore, this study investigated the drivers and constraints influencing the adoption of such practices within the industry, with particular emphasis on the roles and interactions of ecosystem players. The research ...
Added: October 23, 2025
Sanina A., Semenova A., Styrin E. M. et al., Мониторинг общественного мнения: Экономические и социальные перемены 2025 № 1 С. 168–194
Contemporary public administration is increasingly moving towards a data-centric approach, based on the integration of data into decision-making processes. As the transition to such a model implies digital interaction between government agencies, not only among themselves but also with businesses and citizens, the success of digital initiatives directly depends on the level of trust in ...
Added: March 12, 2025
Akhmedjanova D., Educational Studies 2026 Vol. 52 No. 3 P. 271–291
Self-regulated learning (SRL) and self-efficacy (SE) relate to the improvement of students’ academic outcomes in diverse cultural contexts. In Russia, the research on SRL is well established; however, most of the studies are focused on the university and middle/high school students. The research on SRL and self-efficacy in elementary schools is rather scarce. The novelty ...
Added: March 12, 2025
Borisov I. G., Vinogradov S., Vadyba. Journal of management 2022 No. 2(38) P. 57–67
The measurement of organizational social capital (OSC) is extremely important, since numerous studies have found that social capital in organizations significantly affects employee job satisfaction, workplace creativity, innovativeness, and organizational performance. In this study, the strength of social capital in Hungarian organizations was assessed using a three-dimensional approach (cognitive, relational, and structural). Data collected from ...
Added: January 21, 2025
Begicheva S., Begicheva A., Nazarov D., Business Informatics 2024 Vol. 18 No. 3 P. 7–23
In the process of import substitution, higher educational institutions face several challenges in transitioning from the predominant use of foreign software to domestic alternatives. These challenges include a lack of user experience with domestic digital solutions, difficulty in transferring data between systems and other issues. The difficulties associated with the transition period create resistance to ...
Added: November 14, 2024
Borisov I. G., Vinogradov S., Equilibrium. Quarterly Journal of Economics and Economic Policy 2022 Vol. 17 No. 4 P. 1015–1050
Research background: There is currently a need for empirical research regarding the validity of specific work environment model elements supported by strong statistical evidence. The amount of research conducted in this field has been particularly limited in Central-Eastern Europe. The desire to fill in these gaps was at least in part responsible for the uniqueness of ...
Added: September 9, 2024
Конюховская Ю. Е., Митина О. В., Степанова О. Б. et al., Consortium Psychiatricum 2022 Vol. 3 No. 2 P. 70–86
BACKGROUND: The COVID-19 pandemic has affected the emotional state of a wide range of people around the world. Studying the social and psychological factors of psychological distress is required in the context of the pandemic in different countries. This study aims to explore the relationship between the emotional state of Russian citizens during the COVID-19 ...
Added: June 25, 2024
F. Wang, O. Stoianova, Прикладная информатика 2023 Vol. 18 No. 5 P. 5–19
С наступлением эпохи цифровизации отрасль недвижимости перешла к бизнес-модели bricks-and-clicks. Взаимодействие виртуального и реального привело к появлению новых требований к качеству обслуживания со стороны нового поколения клиентов, и задача обеспечения качества электронных сервисов (ES-QUAL) стала ответом на эти требования и привлекла внимание ученых и практиков, специализирующихся на продажах и обслуживании в сфере недвижимости. В данном ...
Added: October 26, 2023
Валединский П. И., Ivaniushina V. A., Alexandrov D. A. et al., / NRU Higher School of Economics. Series SOC "Sociology". 2023. No. 101.
Alcohol use is a common form of risky consumption among adolescents. Little research has been carried out on the influence of such factors as parental control, relationships with parents, and teenage feelings of depression on the frequency of alcohol consumption among adolescents in Russia. In this paper, structural models were developed to describe the influence ...
Added: August 12, 2023
Shirokova G., Богатырева К. А., Беляева Т. В., Форсайт 2015 Т. 9 № 3 С. 6–25
В статье анализируется связь между отдельными компонентами предпринимательской ориентации инновационностью, проактивностью и готовностью к риску и результатами деятельности российских малых и средних предприятий. Уточнена роль предпринимательской ориентации в достижении фирмой лучших показателей в условиях развивающегося рынка с учетом факторов внешней среды. Выводы подкреплены данными опроса руководителей российских малых и средних компаний разных секторов, обработанными с применением метода моделирования структурными уравнениями. По итогам обследования более чем ...
Added: February 7, 2023
Trabskaya J., Zelenskaya E., Sinitsyna A. et al., Museum Management and Curatorship 2023 Vol. 38 No. 2 P. 210–227
This paper explores visitor behaviour in the context of contemporary art museums. Assuming that the consumption patterns of contemporary art differ from those of classical art, the study analyses the impact of the cognitive and affective components on revisit intention. We use a survey of visitors to five contemporary art museums in St Petersburg, Russia ...
Added: May 2, 2022
Babayan V., Turobov A., Monitoring Obshchestvennogo Mneniya: Ekonomichekie i Sotsial'nye Peremeny 2021 Vol. 166 No. 6 P. 319–345
What is the connection between Russian citizens' perception of Internet voting and the context of its top down adoption with their readiness to use it? To investigate this question, we use Structural Equation Modeling (SEM) to account for both observed and latent indicators of technology adoption and their linkage with the Internet voting use intent. ...
Added: December 30, 2021
Gallo F., Kalpouzos G., Laukka E. J. et al., Frontiers in Aging Neuroscience 2021 Vol. 13 Article 737736
Background and Objectives: Cognitive reserve (CR) is meant to account for the mismatch between brain damage and cognitive decline or dementia. Generally, CR has been operationalized using proxy variables indicating exposure to enriching activities ( activity-based CR). An alternative approach defines CR as residual variance in cognition, not explained by the brain status ( residual-based ...
Added: August 30, 2021
Лебедева Н. В., Vilkova K., Психологическая наука и образование 2019 Т. 24 № 6 С. 74–84
Students’ educational outcomes reflect their knowledge. However, besides the knowledge, self–concept and interest are having a serious effect on educational outcomes. This paper focuses on examining links between math educational outcomes, math self–concept, and interest in this discipline. The study uses a sample of 316 Russian fifth graders. They solved the math test and answered ...
Added: February 19, 2020
Sokolov B., / NRU Higher School of Economics. Series SOC "Sociology". 2019. No. 86.
Using Monte Carlo simulation experiments, this paper examines the performance of popular SEM goodness-of-fit indices, namely CFI, TLI, RMSEA, and SRMR, with respect to a specific task of measurement invariance testing with categorical data and many groups (10-50 groups). Study factors include the number of groups, the level of non-invariance in the data, and the ...
Added: July 15, 2019
Kazakov S. P., Бабинцева Е. С., Вестник Московского университета. Серия 6: Экономика 2019 № 1 С. 157–181
The academic research in the area of service marketing generally assumes friendly or neutral context of the encounters between employees and customers in the servicescape by default. Recently, however, scholars unveiled a new notion namely ‘Dark Side of Marketing’ (DSM) which led to an increasing stream of pertinent publications found in the literature. DSM is ...
Added: January 3, 2019
Kovalev A., Panov A. I., В кн.: Информатика, управление и системный анализ: Труды V Всероссийской научной конференции молодых ученых с международным участием.: Ростовский государственный экономический университет "РИНХ", 2018. С. 54–63.
В работе рассматривается развитие метода выявления причинно-следственных связей с помощью совместного использования AQ-обучения и ДСМ-метода в данных психологического тестирования, результатом которого является набор интерпретируемых гипотез о наличии каузальных связей между признаками исследуемых объектов. Вопрос интерпретации полученных гипотез, отклонение одних и принятие других, во многом зависит от экспертной оценки. Для формализации и автоматизации процесса оценки гипотез ...
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Михаил Левашов, Бухгалтерия и банки 2018 № 11 С. 64–64
Показано, как при помощи простых организационных мер сделать киберустойчивыми финансовые транзакции, производящиеся в интернет банкинге. ...
Added: November 21, 2018