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Исследование изменения ценности услуг и удовлетворенности потребителей на гостиничном рынке в рамках процесса импортозамещения
Финансы и бизнес. 2016. № 2. С. 83-90.
Nikitina O.
Exchange rate fluctuations of the years 2014-2016 resulted in significant changes for the Russian inbound and outbound tourism market. The most substantial changes of customers valuation of price-quality relationship became evident for the hospitality industry.
This article introduces the results of the study conducted with the aid of big data from the web-based statistics of services rendered by hospitality industry in the period beginning in January 2013 and ending in February 2016, and of real customers reviews for these services. The author has conducted a comparative analysis of changes in Russian and international customers evaluation of services quality and value for the 1708 hotels in 8 major world tourist destinations, including Saint-Petersburg.
The results of the study confirm significant competitive recovery of Russian hospitality industry (based on the Saint-Petersburg case study) comparing to hotels in several other major world tourist destinations — in the context of import substitution in Russia.
Nikitina O., Вопросы статистики 2015 № 6 С. 46-52
В статье рассматриваются проблемы статистического анализа потребительских предпочтений в электронной коммерции (на примере гостиничной отрасли). Автором проведен множественный регрессионный анализ для оценки влияния различных факторов на потребительский выбор и интернет-продажи в данной отрасли. С использованием ценностно-ориентированного маркетингового подхода в статье предложен метод расчета индекса воспринимаемой потребительской ценности (карты ценности) в электронной коммерции. Массив используемых в ...
Added: November 18, 2015
Sheresheva M. Y., Berezka S., Оборин М. С., Вестник Московского университета. Серия 6: Экономика 2018 № 5 С. 94-112
The article is devoted to the creation of Russian small cities’ tourist product. The model
of consumer behavior with respect to tourism products and the concept of tourist product value for consumer are considered; the necessity to form complex value propositions for target audiences segmented by their needs is substantiated. The offer of small cities’ tourist ...
Added: October 16, 2019
Shnyrkova A., Predvoditeleva M., Reshetnikova K., Вестник Санкт-Петербургского университета. Серия 8. Менеджмент 2020 Т. 19 № 2 С. 256-282
The main goal of the research is to identify the currently forming research problems in the area of halal tourism and hospitality which were reflected in the publications of international and Russian authors. The research design is based on the application of methods and tools of bibliometric analysis (Bibliometrix R-package and the “statistical reports”), word ...
Added: May 13, 2020
Sergeyev V., Дутиков И. М., Логистика и управление цепями поставок 2017 № 2 С. 87-97
In recent years, the number of articles and studies about digital supply chain management (Digital SCM) has increased. It is associated with the development of digital technologies that transforms business processes in supply chains, and new area of economic activity - the digital economy.
The aim of this work is a comprehensive study and description of ...
Added: October 11, 2017
Buzulukova E. V., Вестник Московского университета. Серия 6: Экономика 2018 № 3 С. 91-108
The article is devoted to investigation of methods to improve tourist attractiveness of areas of the Central Federal districts with the help of internet sites and activity in social media. Literature illustrates the direct impact of social media on increasing region’s touristic attractiveness. In budget restriction conditions the development of touristic strategy and its realization ...
Added: December 6, 2018
Abankina T., International Journal of Culture,Tourism and Hospitality Research 2013 Vol. 7 No. 1 P. 3-10
Purpose – The purpose of this paper is to introduce findings of comparative analysis and various models based on cultural heritage resources to foster regional development.
Design/methodology/approach – Comparison of operational schemes, market positions and branding of three successful cultural heritage centers in Germany, Great Britain and Russia demonstrates a variety of regional development models based ...
Added: October 22, 2013
L. : Palgrave Macmillan, 2016
Companies and destinations in the tourism sector are confronted with increasing managerial challenges and have to deal with a competitive, turbulent, and fast-changing environment. The understanding that both tourism companies and destinations endowed with the best assets (natural and cultural) cannot survive the escalating international competition without good managerial practices, has provided significant momentum for ...
Added: December 20, 2015
Zobnina M., Rozhkov A., Worldwide Hospitality and Tourism Themes 2018 Vol. 10 No. 4 P. 436-448
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Added: January 22, 2018
Valery Gordin, Julia Trabskaya, Elena Zelenskaya, International Journal of Culture,Tourism and Hospitality Research 2016 Vol. 10 No. 1 P. 81-90
Purpose – This paper aims to display the role of hotel restaurants in gastronomic place branding. The authors view hotel restaurants as having a great potential in the promotion of local gastronomy.
Design/methodology/approach – The research was done in several stages. First, the authors selected six destinations (Lapland, Catalonia, Saint Petersburg, Marseille, Parma and Munich) according ...
Added: March 24, 2016
Rodkin P. E., Сервис в России и за рубежом 2015 Т. 9 № 5 С. 129-139
The article is devoted to a new economic and political entity — the Eurasian economic Union (EEU), becoming part of the "internal" tourism, in the context of the crisis of globalization and global tourism, associated with the increase in terrorist activity, chaos and instability in the world, including at popular tourist destinations. This process is ...
Added: March 20, 2016
Сулейманова К. П., Plotnikov V., Логистика и управление цепями поставок 2018 № 5(88) С. 38-45
Within the framework of the digital economy development in Russia, one of important areas is «digital logistics/ supply chain». In the market of freight and passenger traffic the use of digital technologies gives a competitive advantage, therefore their implementation is becoming inevitable for the entire logistics industry. This article considers trends, advantages, prospects and barriers ...
Added: December 28, 2018
Bakhtin P. D., Khabirova E., Kuzminov I. et al., Technology Analysis & Strategic Management 2020 Vol. 32 No. 5 P. 516-528
The system of food production is facing grand challenges, such as a rising population, climate change, degrading bio-productivity of agricultural land and over-fishing. Agriculture and food production are becoming more innovative and implement new infrastructure, IT-platforms or biotechnologies, like gene editing or synthetic food production. A more advanced knowledge base about food innovations helps customers ...
Added: October 16, 2019
Reshetnikova K., Predvoditeleva M., Организационная психология 2014 Т. 4 № 3 С. 36-53
Problems of organizational values forming and using them in human resources management are broadly examined in Russian and international studies. However, there is a distinct lack of publications on the issues of values management in hospitality and tourism industry: values are considered mainly within the context of formation and change of organizational culture. Research focused ...
Added: February 20, 2015
Уфа : Форсайт, 2012
Настоящий сборник включает в себя материалы ежегодной международной научной конференции «Современные проблемы и перспективы развития туризма, сервиса и сферы услуг», состоявшейся в г. Уфа 28-30 сентября 2012 г. Главная цель конференции – развитие содружества ученых и практиков в сфере экономики. В работе конференции приняли участие ученые и практики из России, Республики Татарстан, Республики Дагестан, Беларуси, ...
Added: February 19, 2013
Lobza E., Реклама: теория и практика 2013 № 3 С. 164-173
Данная работа — это обзор современных зарубежных исследований технологических и социокультурных трендов, новых потребительских практик и моделей принятия решения потребителем в digital-среде в целом (Интернет и мобильные коммуникации) и области электронной коммерции в частности в мировой и локальной практике.
Содержание статьи.
• Электронная коммерция как массовая потребительская практика
• Тренды технологий и переосмысление бизнес-моделей
• Социокультурные тренды и тренды ...
Added: July 23, 2013
Smirnov S. V., Смирнов С. С., Вопросы экономики 2022 № 5 С. 26-50
Modern economic life is characterized by an exponential increase of available
information and a shortening time for decision-making. Hence, the necessity for
more timely composite macroeconomic indicators is increasing (objectively), but
the supply of such instruments lags behind the demand. This paper develops
the daily Economic Stress Index (ESI) for the Russian Federation. It differs from
all previously proposed Russian ...
Added: May 26, 2022
Sharova E., Лукашенко М. А., Шаров А. И., Современная конкуренция 2023 Т. 17 № 2(92) С. 124-139
The article is devoted to the issues of managing education in end-to-end technologies, in particular big data analytics and artificial intelligence, in Russian universities. The article presents statistical data on the scale of the implementation of big data and artificial intelligence training programs in Russian universities. The authors note that to process a significant amount ...
Added: November 10, 2023
Aleksandra V., Tretiakova T., Petrovic M. et al., Annals of Tourism Research 2019 Vol. 76 P. 328-330
Women’s empowerment is a central issue in the development process of countries all over the world (Agarwal, 1997). According
to Rao (2011), it is a process in which women individually and collectively become active, knowledgeable, and goal oriented, and
lead or support initiatives to overcome gender inequalities. One popular approach to women’s empowerment has been the establishment
of ...
Added: October 7, 2018
Портнов Н. А., Портнова И. А., Маркетинг и маркетинговые исследования 2018 № 2(132) С. 124-129
The article examines the problem of price positioning by the example of the garden hand tools market. The author provides a brief overview of existing approaches to price formation, identifies trends in this area and offers a new tool with which marketers can easily and accurately position almost any product or service. ...
Added: November 13, 2018
Evgeny A. Antipov, / Высшая школа экономики. Series MAN "Management". 2014. No. 19.
Some Internet stores manage to charge prices that are significantly higher than market averages, therefore, obtaining some sort of price premium. This paper is dedicated to building a model that can be used to explain and predict a typical price premium that an Internet store charges for a specific product based on the information about ...
Added: May 14, 2014
Evgeny A. Antipov, Economics Bulletin 2014 Vol. 34 No. 2 P. 892-900
Some Internet stores manage to charge prices that are significantly higher than market averages, therefore, obtaining some sort of price premium. This paper is dedicated to building a model that can be used to explain and predict a typical price premium that an Internet store charges for a specific product based on the information about ...
Added: May 14, 2014
Булгаков А. Л., Корпоративные финансы 2017 Т. 11 № 1 С. 7-15
The question of Big Data technologies, not only in the financial sector, but in general, is a logical pattern of technical and scientific progress of the last decades. The change of paradigms has led to the fact that today’s managers and economists have to work not only with large volumes of information, but also with ...
Added: October 30, 2018
Sazhina A., Вестник Удмуртского университета. Серия Экономика и право 2017 № 6 С. 58-64
Mega events are an incentive for various city changes. The organization of such events presupposes complex decision-making processes and the consolidation of various socio-economic resources of all stakeholders, the most important of which are residents, as the main taxpayers and the labor of cities. In order to ensure the effectiveness of the implementation of mega ...
Added: January 13, 2018
Volkova O. N., Региональная экономика: теория и практика 2012 № 23 С. 54-63
This paper discusses the issues of the macroregional strategy presentation for tourist and recreational branch development of Northwestern Russia. We examine the problems and solutions encountered when tourism section of the macriregional strategy developed. The strategic goals and directions of tourism development, the features of natural, climatic and socio-economic potential of territories, measures of the ...
Added: September 9, 2012