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Navigating the Zeitgeist: An Examination of Language Teachers’ Emotion Labor During Social and Political Crisis
Малинина И. А.
Language:
English
Keywords: emotional labor
Simonova O. A., Метаморфозис 2026 Vol. 10 No. 3 P. 103–116
This article presents a paper delivered at the 5th International Sociological Association Forum held in July 2025 in Rabat, Morocco, during the session “The Affective and Emotional Dimensions of Alienation: Modern Societies, Agents, Structures, and Processes” of Research Committee No. 36 “Theory and Research on Alienation”. The article examines emotional labor as a sociological object ...
Added: April 28, 2026
Baisha N., Журнал социологии и социальной антропологии 2025 Т. 28 № 1 С. 27–56
The article is devoted to the study of the emotional labor of nurses involved in the pandemic crisis on the front line of the fight against COVID-19 and caring for patients not on the front line of the fight against COVID-19. The experience of nursing labor at the forefront of the fight against COVID-19 is ...
Added: March 6, 2025
Baisha N., Мир России: Социология, этнология 2025 Т. 34 № 4 С. 129–151
During the COVID-19 pandemic, Russian nurses had access to resources and symbolic and organizational support, the lack of which was noticeable after the closure of COVID-19 hospitals. The return of nurses to their usual working conditions, characterized by low wages, irregular work and rest hours, higher workloads, and weak organizational and public support has not ...
Added: November 11, 2024
Baisha N., Вестник Санкт-Петербургского университета. Серия 12: Социология 2024 Т. 17 № 4 С. 453–472
The article discusses the results of Russian research on the emotional aspect of nursing labor in the context of the COVID-19 pandemic. The purpose of the article is to summarize, analyze and sociologically interpret the results of Russian, mainly psychological studies of the emotional experience of nurses filled with anxiety due to uncertainty, fear of ...
Added: August 11, 2024
Simonova O. A., Журнал социологии и социальной антропологии 2023 Т. 26 № 1 С. 88–117
Abstract. A. R. Hochschild's book “The Managed Heart” has now been translated into Russian, which is the beginning of an extensive research field of emotional labor. However, many of the most important aspects of the book are still waiting to be comprehended. One of them is the question of how alienation and emotional labor are ...
Added: April 4, 2023
Simonova O. A., Личность. Культура. Общество 2022 Т. 24 № 2 (114) С. 142–157
The author attempts to define the contours of the concept of “emotional culture” based on existing works in the sociology of emotions. Although there are many studies that describe an emotional culture in general and through specific emotional states, the problem of the conceptual apparatus for its study is far from being solved. An emotional ...
Added: May 21, 2022
Salamova Z., Мониторинг общественного мнения: Экономические и социальные перемены 2019 № 1 С. 212–227
The popularity of digital content about make-up and self-care has been steadily growing during the recent years. Most of its producers and consumers are young people. The article analyzes three Russian YouTube-channels (“Arina Viscera”, “ND Beauty Channel” and “Gev Mua”) to study how their hosts construct their personal brands in the context of beauty content production. ...
Added: March 8, 2019
E.A. Konobeeva, Russian Education and Society 2016 Vol. 58 No. 5-6 P. 388–427
Kindergarten structure and operation are strongly influenced by the interrelation between the emotionality of children and adults and the existing formal rules. This paper analyses the organizational form of a state kindergarten through Karen Ashcraft’s concept of “organized dissonance”. Case-study materials provide comparisons of bureaucratic organization, feminist organization, and organized dissonance based on parameters such ...
Added: September 29, 2016
Stroh W. A., Костылева П. Ю., Менеджмент в России и за рубежом 2016 № 2 С. 127–135
The purpose of this paper is to discuss the problem of the service quality assessment and its parameters and criteria. The paper includes an analysis of the emotional part of the process of consuming and providing services, the analysis carried out in the context of the Experience Economy through such scientific concepts as "emotional labor" ...
Added: May 8, 2016
Stroh W. A., Костылева П. Ю., В кн.: Пятнадцатая международная научно-практическая юбилейная конференция "Экономическая психология: современные проблемы и перспективы развития". 24-27 ноября 2015 г.: Материалы конференции.: СПб.: Изд-во ИМЦ «НВШ-СПб», 2015. С. 369–377.
This paper discusses the difficulty of assessing service quality, as well as its parameters and criteria. The emotional component of the process in providing and consuming services in the context of the economy experiences is emphasized. The relationship between two concepts "emotional labor" and "emotional intelligence" are analyzed. The necessity of the further development of "sincere service" model is ...
Added: December 30, 2015
Simonova O. A., Журнал исследований социальной политики 2013 Т. 11 № 3 С. 339–354
In this article the concept emotional labor introduced by A. R. Hochschild is overviewed as well as her own research and further development of this idea in relation to service workers and professions of social welfare state in particular. The author claims that there is a heuristic potential of the theory of emotional labor in the sphere of service, where care and special attention to clients are required. This concept is essential also in the understanding and research of the risk of the emotional dissonance or alienation, and the solidarity of the service workers and their protests against the emotional norms of the corporate culture. This approach can be useful for social policy analysis, in particular, in the studies of professions of welfare state. ...
Added: October 16, 2013