Региональные целевые программы экономического развития: как измерять эффективность?
One should be perceiving an information system (IS) implementation project as a major [techno]organizational transformation requiring appropriate organizational transformation management techniques. However today a larger portion of IT-project managers continue to follow IS-deterministic approach mainly concentrating on delivering IS functionality and satisfying projects constraints. As a result the importance of activities aimed at business benefits attainment is underestimated. In this article authors analyze peculiarities of IT-investment business-benefits realization, formulate the principles of IT-value extraction and argue the conceptual model for benefits management at information systems implementation projects.
The article includes a description of a system to monitor effi ciency of municipal authorities, evaluation of a federal monitoring introduced in 2010, and a proposal aimed at a more useful and eff ective monitoring system. Th e main drawback of the quality assessment methodology, currently being
implemented in Russia by the federal authorities is a very long monitoring and assessment period. Annually-based monitoring does not allow regional
governments to use it in a budgetary process and everyday governance. The probable solution for such a problem can be found in a monitoring conducted quarterly or monthly, with a smaller set of vital performance indicators. Most of currently used data is being collected by Federal statistics service on a monthly or quarterly basis, so the proposed way does not require much eff ort while provides a lot of useful, operative and proved data both to regional and municipal authorities.