Engineering and business aspects of SaaS model adoption: Insights from a mapping study
Transition to Software-as-a-Service (SaaS) model is revolutionizing the software market with significant impact on both SaaS providers and consumers. Research on business aspects of SaaS was usually limited to exploring adoption factors from a consumer perspective. Research on engineering aspects of SaaS focuses primarily on cloud computing architecture and software development. The prime aim of this paper is to assemble these engineering and business aspects of SaaS while building a better understanding of the servitization trans- formation of software companies as well as classifying, analyzing and putting in correspondence state-of-the-art studies focused on SaaS product and project management, business practices and engineering processes. The mapping study findings and interpretations are summarized to emphasize the significant research challenges regarding the required engineering and business efforts needed for the adoption service-oriented model. The performed study creates an appropriate basis for the further research.