CEUR Workshop Proceedings
Transition to Software-as-a-Service (SaaS) model is revolutionizing the software market with significant impact on both SaaS providers and consumers. Research on business aspects of SaaS was usually limited to exploring adoption factors from a consumer perspective. Research on engineering aspects of SaaS focuses primarily on cloud computing architecture and software development. The prime aim of this paper is to assemble these engineering and business aspects of SaaS while building a better understanding of the servitization trans- formation of software companies as well as classifying, analyzing and putting in correspondence state-of-the-art studies focused on SaaS product and project management, business practices and engineering processes. The mapping study findings and interpretations are summarized to emphasize the significant research challenges regarding the required engineering and business efforts needed for the adoption service-oriented model. The performed study creates an appropriate basis for the further research.
Previous studies on software product management (SPM) domain have provided an extensive picture of the work of a software product manager. Still, little evidence exists about what principles should guide their decisions. A product manager’s decision-making has a certain level of subjectivity based on managerial intuition. However, sustainable software product development requires effective long-term decision-making practices. Requirements engineering, as well as release planning and roadmapping, are SPM areas with the highest level of evidence-based decision-making. Still, the clear understanding of evidence-based decision-making practices is missing. The paper provides an analysis of decision-making related to SPM, reveals a spectrum of attitudes and approaches and reports assumptions on whether SPM is based on intuition or if it is evidence-based.