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Book chapter

Психологическая работа с организационными конфликтами: бизнес-психолог как посредник

С. 192-216.

The article discusesone of the difficult areas in professional practice of business psychologist. Their conflict competence, as a rule, is expected from others. This type of activities is considered in the context of the three major forms of group psychological work – facilitation, moderation and mediation. Briefly describe the modern views on the nature of social conflicts and work with them. Separately, focuses on process-oriented approach in psychology and psychotherapy, in which the deep democracy principle is realized for organizational conflicts on base the method of "world work", which is incorporated into the social technology of open forums (A. Mindell, M. Schupbach, S. Siver).