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Regular version of the site

Article

Improving the quality of public services: A multinational conference on public management

Journal of Policy Analysis and Management. 2012. Vol. 32. No. 1. P. 204-210.
Barabashev Alexey, Besharov D. J., Klerman J., Baehler K.

Survey of the APPAM International conference on area of Public Management. Different positions about the trends of development of public services and quality evaluations of services presented.