Субъективная неопределённость в решении комплексных проблем

Психология. Историко-критические обзоры и современные исследования. 2012. № 2-3. С. 78–102.

Eliseenko A.

The study is focused on the role of uncertainty in solving various complex problems. Solving of complex problems is a relatively new and exciting area of research. Indeed, there is a great interest among researchers to understand how people deal with complex, novel task situations. The main target is to understand how uncertainty changes when the participants try to find the solution in complex dynamic situation. The uncertainty can be defined as cognitive and emotional estimates of unknown, unclear and unanticipated consequences of actions in context of complex situations. In that way the uncertainty seems to be a mix of subjective feeling and estimations. The complex task was simulated by the computer-based scenario proposed by D. Dörner- "Chocolate Factory 2.13". The experimental results for problem-solving behavior in complex dynamic systems describe the dynamics of subjective uncertainty. In this case the subjective uncertainty is gradually reduced. The main factor of this process is the dynamics of motivation which depends on the efficiency of complex problem solving.

 

Keywords: динамика, uncertainty, психология личности, complex problem solving, dynamic, complex dynamic scenario, решение комплексных проблем, субъективная неопределённость, комплексный динамический сценарий