Индекс развития ИКТ и индекс сетевой готовности как системы оценки инновационного потенциала
At the present level of development the information and knowledge become important engines of global economic growth and key elements of national strate-gy for increasing country’s competitiveness in the international market. The article is aimed to analyze two monitoring systems of innovation capacity (ICT Development Index and Networked Readiness Index) as the indicators of development of knowledge economy and information society.
The article describes formation and realization of the Japanese state scientific policy as the national program of development of the Japanese society. This process is considered throughout 30 years - 1970 to 2000, with a periodization of stages - decades. The analysis of the given experience has concrete practical value for our country which at all levels of the power has proclaimed the direction on development of a scientific and information society. This process is of main value from the point of view of planning, strategy, and also practice and technologies of realization.
Today the increasing number of constant consumers is a strategic aim for any organization which is possible to be achieved only under condition of continuous perfection of organizational activity quality. If the service representation doesn't correspond to the consumers’ expectations they lose their interest to the service organization, if it does correspond or surpass their expectations they probably would readdress to service provider. For this reason the service organization should more precisely reveal consumers requirements and expectations, namely provider should constantly measure its service quality.
In the given work approaches by the Russian and foreign researchers in the field of quality management are studied and analyzed in details, namely:
- approaches to the «service quality» definition;
- the basic components of service quality management process;
- service organization quality model.
The purpose of research work consists of ISQM (Innovation System of Quality Management) model creation taking into account features of TCS providing, which, in turn, is targeted on TCS company purposes achievement in the field of quality by means of:
- setting the control values of TCS quality indicators;
- measuring of the reached results and their comparison with expected results;
- effective management decision making as a result of carrying out the analysis of managerial activity in the field of quality on the basis of the report containing recommendations for the company activity improvement, prepared due to the results of measuring and collecting quality indicators.
The authors of the papers from Croatia, Italy, Mexico, Poland, Romania, and Russia look for constructive ways of contributing to harmonic development of the personality in modern information society. The common feature of the papers is that they either relate to the new scientific discipline called Cognitonics or correspond to its goals. Cognitonics emerged in the first half of the 2000s. It aims (a) at explicating the distortions in the perception of the world caused by the information and communication technologies and globalization and (b) at coping with these distortions in different fields by means of elaborating systemic solutions for compensating the negative implications of the kind for the personality and society, in particular, for creating cognitive-cultural preconditions of the harmonic development of the personality in the information society and for ensuring the successful development of national cultures and national languages.
In the modern economic reality the level of competitiveness of entire countries and national economies depends on innovative activity in the industry and technology. The present article analyzes the diffusion of clusters model in international experience and the spread of spin-offs model as an effective solution for clusters’ efficiency increasing. A methodological proposal for evaluating of clusters’ competitiveness is formulated.
This chapter explores Russia’s implementation of the national e-government strategy and information policies. . Based on official, national strategic documents and a number of e-government cases that highlight different projects at the federal and regional levels, we outline the formidable barriers and idiosyncrasies of managing e-government development in Russia.