Независимая оценка получателями качества социальных услуг
One of the key goals of modern government’s social policy is to increase the quality of social services provision and, accordingly, the satisfaction level of citizens as social services consumers. Th e choice of methods and tools in order to solve this challenge is restricted to existing resources of government agencies: budget, personnel, information technologies, etc. Our research demonstrates that independent evaluation mechanism for social sphere organizations’ (SSO) work quality remains of a high demand in the worldwide context. In this paper the authors provide the methodology and results of the independent quality evaluation mechanism for social sphere organizations in Russia. We used secondary analysis of the sociological data arrays and Russian Statistics Service microdata as well as citizens’ opinions expressed in the Internet, in order to develop our methodology about citizens’ preferences for making choice among SSO. We used a comparative study to outline international experience in SSO independent evaluation process. We outlined key citizens’ satisfaction factors with social services provision by applying Kano model. We prove the multysubjective and multifactor nature of SSO independent quality evaluation.
This paper describes the experience of using open datasets in “Programming” course for the first-year undergraduates in Software engineering. The course is designed according to a combined approach. It contains the features of problem based learning and formative assessment. We describe and give examples of open datasets using in training and assessment task development. We also present the problems of open data application to educational process and possible ways of their solving.
The dg.o conferences are an established forum for presentation, discussion, and demonstration of interdisciplinary research on digital government, political participation, civic engagement, technology innovation, applications, and practice. Each year the conference brings together scholars recognized for the interdisciplinary and innovative nature of their work, their contributions to theory (rigor) and practice (relevance), their focus on important and timely topics and the quality of their writing.
This paper analyzes the development of forms and methods of interaction between government agencies and the experts’ community, public organizations, and citizens under the influence of a whole host of factors, including a transition to networked forms of administration; the production and exchange of big data; the dynamic development of information and communication technologies; and the development of the need for various interest groups, members of the mass media, and citizens to comment and influence government decision-making. The goal of the paper is to demonstrate that open government and increasing citizen activity is a two-way street. The paper uses the results of the monitoring by experts in 2014 of the implementation of principles and mechanisms of openness in federal executive agencies.
One of the paper’s tasks is to show that government bodies today face the extremely difficult challenge of not merely informing citizens about decisions that are made but also maintaining the smooth operation of mechanisms that are able, given the current level of social development, to ensure that the interests and expectations of as many stakeholders as possible are taken into account. The paper also analyzes issues related to streamlining the current mechanisms of openness.
The authors regard these technologies and mechanisms of openness and public participation in government administration as interconnected elements of a new, nascent model of public administration.
The 6th International Conference on Theory and Practice of Electronic Governance, ICEGOV2012, was organized in Albany, New York, United States (US) from the 22nd to the 25th of October 2012, hosted by the Center for Technology in Government, University at Albany, State University of New York under the patronage of the United States National Archives and Record Administration. The ICEGOV (International Conference on Theory and Practice of Electronic Governance) series focuses on the use of technology to transform relationships between government and citizens, businesses, civil society and other arms of government (Electronic Governance).
The article analyses the effects of new transport infrastructure on transport systems of the 2018 FIFA World Cup host cities. The choice of cities is based on the scale of planned transport infrastructure – Saransk, Kaliningrad and Ekaterinburg experienced substantial interventions. Analysis is conducted using open spatial data on population and street networks. All interventions in transport infrastructure were evaluated in terms of their effectiveness and usefulness for the cities after the 2018 FIFA World Cup – scale of improvements in street network connectivity and accessibility of key places in the cities. We identified that investments into new transport infrastructure of Saransk seems to be the most effective in terms of future use. We demonstrated the feasibility of conducting such analysis using only open data, but also identified some issues and pitfalls.
In the paper, the authors present open government expert monitoring and evaluation methodology designed according to the international experience in open government adoption. The methodology comprises and logically explains the relationship among open government principles, mechanisms, evaluation criteria and indicators. The methodology is tested by example of Russian federal public agencies. The authors use monitoring and evaluation results to formulate universal factors impeding effective adoption of open government principles and mechanisms worldwide. Among mechanisms of open government the authors consider reference groups, open data, social networks and citizens’ requests. Finally, the authors discuss further research directions enabling effective adoption of openness by governments in future.
Infological models represent the new, intuitive way of delivering information, which allows to improve perception, analysis and sharing of data at the expense of a coherent interactive graph, well-accessible for the human.
This work is devoted to the potential effect of applying infological models in e-business and prospects, opened by their implementation.
We compare the implementations and practices of open government and open government data in Mexico, Russia, and the US using a set of common concepts focused on policy environment and context. After providing thumbnail sketches of each country, we consider how variations among the countries are relate to context-specific historical problems, policies and politics From there we comment on the prospects for the institutionalization of open government and open data in each country.
Smoking is a problem, bringing signifi cant social and economic costs to Russiansociety. However, ratifi cation of the World health organization Framework conventionon tobacco control makes it possible to improve Russian legislation accordingto the international standards. So, I describe some measures that should be taken bythe Russian authorities in the nearest future, and I examine their effi ciency. By studyingthe international evidence I analyze the impact of the smoke-free areas, advertisementand sponsorship bans, tax increases, etc. on the prevalence of smoking, cigaretteconsumption and some other indicators. I also investigate the obstacles confrontingthe Russian authorities when they introduce new policy measures and the public attitudetowards these measures. I conclude that there is a number of easy-to-implementanti-smoking activities that need no fi nancial resources but only a political will.
One of the most important indicators of company's success is the increase of its value. The article investigates traditional methods of company's value assessment and the evidence that the application of these methods is incorrect in the new stage of economy. So it is necessary to create a new method of valuation based on the new main sources of company's success that is its intellectual capital.
The article is devoted to the study of the authoritarianism prevalent in the mass consciousness of Russians. The article describes a new approach to the consideration of the authoritarian syndrome as the effects of the cultural trauma as a result of political and socio-cultural transformation of society. The article shows the dynamics of the symptoms of the authoritarianism, which appear in the mass consciousness of Russians from 1993 to 2011. This paper proposes a package of measures aimed at reducing the level of the authoritarianism in Russian society.
This work looks at a model of spatial election competition with two candidates who can spend effort in order to increase their popularity through advertisement. It is shown that under certain condition the political programs of the candidates will be different. The work derives the comparative statics of equilibrium policy platform and campaign spending with respect the distribution of voter policy preferences and the proportionality of the electoral system. In particular, it is whown that the equilibrium does not exist if the policy preferences are distributed over too narrow an interval.
The article examines "regulatory requirements" as a subject of state control over business in Russia. The author deliberately does not use the term "the rule of law". The article states that a set of requirements for business is wider than the legislative regulation.
First, the article analyzes the regulatory nature of the requirements, especially in the technical field. The requirements are considered in relation to the rule of law. The article explores approaches to the definition of regulatory requirements in Russian legal science. The author analyzes legislation definitions for a set of requirements for business. The author concludes that regulatory requirements are not always identical to the rule of law. Regulatory requirements are a set of obligatory requirements for entrepreneurs’ economic activity. Validation failure leads to negative consequences.
Second, the article analyzes the problems of the regulatory requirements in practice. Lack of information about the requirements, their irrelevance and inconsistency are problems of the regulatory requirements in Russia.
Many requirements regulating economic activity are not compatible with the current development level of science and technology. The problems are analyzed on the basis of the Russian judicial practice and annual monitoring reports by Higher School of Economics.
Finally, the author provides an approach to the possible solution of the regulatory requirements’ problem. The author proposes to create a nationwide Internet portal about regulatory requirements. The portal should contain full information about all regulatory requirements. The author recommends extending moratorium on the use of the requirements adopted by the bodies and organizations of the former USSR government.