Technology, Innovation, Entrepreneurship and The Small Business-Technology and Innovation in Small Business
Frontiers of Entrepreneurship Research is a compilation of the conference proceedings and the top papers presented each year at the Babson College Entrepreneurship Research Conference (BCERC). BCERC is widely considered the premier research conference on entrepreneurship and the work truly exemplifies new frontiers in the discipline of entrepreneurship. Full text papers are peer reviewed; summaries, poster sessions and interactive papers are not.
Today the increasing number of constant consumers is a strategic aim for any organization which is possible to be achieved only under condition of continuous perfection of organizational activity quality. If the service representation doesn't correspond to the consumers’ expectations they lose their interest to the service organization, if it does correspond or surpass their expectations they probably would readdress to service provider. For this reason the service organization should more precisely reveal consumers requirements and expectations, namely provider should constantly measure its service quality.
In the given work approaches by the Russian and foreign researchers in the field of quality management are studied and analyzed in details, namely:
- approaches to the «service quality» definition;
- the basic components of service quality management process;
- service organization quality model.
The purpose of research work consists of ISQM (Innovation System of Quality Management) model creation taking into account features of TCS providing, which, in turn, is targeted on TCS company purposes achievement in the field of quality by means of:
- setting the control values of TCS quality indicators;
- measuring of the reached results and their comparison with expected results;
- effective management decision making as a result of carrying out the analysis of managerial activity in the field of quality on the basis of the report containing recommendations for the company activity improvement, prepared due to the results of measuring and collecting quality indicators.
At the present level of development the information and knowledge become important engines of global economic growth and key elements of national strate-gy for increasing country’s competitiveness in the international market. The article is aimed to analyze two monitoring systems of innovation capacity (ICT Development Index and Networked Readiness Index) as the indicators of development of knowledge economy and information society.
The volume deals with the current frontier research in entrepreneurship theory in Europe on contextual and processual specifics of entrepreneurial practice
In the modern economic reality the level of competitiveness of entire countries and national economies depends on innovative activity in the industry and technology. The present article analyzes the diffusion of clusters model in international experience and the spread of spin-offs model as an effective solution for clusters’ efficiency increasing. A methodological proposal for evaluating of clusters’ competitiveness is formulated.
A successful realization of the Russia and Belarus Union State’s project SKIF made a strong impulse to supercomputing in both countries. The scale of positive externalities to a large degree was made of the selected open model of intellectual property management. This made supercomputing available not only to the large corporations and state R&D bodies, but to the small and medium business as well. This resulted in the rise of innovation implementation and their contribution to modernization of Russian and Belarusian economies on the whole.
The book contains papers by the leading contemporary researchers of entrepreneurship who belong to the group of awardees of the Global awared in entrepreneurship research as well as outlines of their research activities. First concise collection of the mainstream entrepreneurship research ideas of the end of the 20th - beginning of the 21th centuries.
Relevance of statement and studying of a problem of entrepreneurial culture development of future managers is connected with features of development of the country, with orientation of the higher education to humanistic values and meanings. In our opinion the entrepreneurial culture can be considered in a context of cultures. The article presents a view on entrepreneurial culture in a context of "culture of usefulness and dignity". The entrepreneurial culture in the modern conditions, arisen as culture of usefulness, seeks to develop in itself lines of the personality significant culture, focused on dignity, "public understanding", the humanistic principle of "solidarity". Solving problems of modernization of the higher education, relying on competence-based approach, development of entrepreneurial culture in professional education of modern managers gets a special sense. Authors defined the basic principles and problems of the educational process directed on formation of entrepreneurial culture. Experience of faculty of management of NRU HSE in Nizhny Novgorod is presented in article, the program of entrepreneurial culture development of the youth is described. The program is realized consistently at three levels, each is caused by the purposes, methods, forms, age features of participants: The first level - "Formation of an image of the modern businessman". The second level – "An entrepreneurial mentality. First experience". The third level - "I am a businessman! ".
The book contains teaching materials and notes on the study course “Entrepreneurship”.