Управление реверсивной логистикой в компаниях сферы обслуживания
The paper considers the terms of reverse logistics and return material flow. The place and importance of the return material flow are defined. The reverse logistics situation in different business areas is analyzed. It is shown that rational reverse logistics management approach development has outstanding interest in service companies. The paper classifies return material flows for service companies. An economic evaluation approach of the return rationality of packing, commodities and materials is given. Effective reverse logistics management procedure for service companies is developed.
The market of medical equipment presented in most cases by foreign-made goods is growing fast. It requires considering the peculiarities of logistics services under the conditions of the medical equipment utilization by medical preventive institutions. The problem is particularly acute for high-tech medical equipment sector. It is shown that the fundamental principles of the order cycle management are unchanged in the case of reverse logistics as well. However the specific material flow managed will lengthen order cycle. Moreover it will have the impact on the complexity and workload of logistics operations. The traditional definition of transactional and post transactional services, which was reflected in the choice of the set of indicators, requires a thorough application. It is especially true for the performance evaluation of services splitted in time-horizon.
The article deals with the issues of reverse logistics in internet retail. The authors provide a literature review of articles on the practice of managing return flows in internet retail and analyze the features of reverse logistics in this area.
In the article, the authors consider the existing approaches in reverse logistics in internet retail, analyze the barriers to their implementation and ways of return flows handling. The three levels of decision-making in the return management in internet retail logistics and specific tasks for each of them are defined. The result of the work was an algorithm reflecting the sequence of formation of the system of control of return flows.
This procedure makes it possible to take into account the characteristics of managing return flows in internet retail (a large number of reasons for returns, handling complexity, etc.) and base to manage return flows and implement the control function in accordance with them.
The article is devoted to the one of the topical issues in internet retail – reverse product flows. The author reviews typical reasons for product returns made by the customers. Using garments and footwear as an example (due to the fact that they are characterized by the greatest number of returns), the author suggests measures aimed at the reduction of the product returns rate. Moreover, the article includes recommendations on the efficient and effective management of the reverse product flows in the e-tailers supply chains.
Smoking is a problem, bringing signifi cant social and economic costs to Russiansociety. However, ratifi cation of the World health organization Framework conventionon tobacco control makes it possible to improve Russian legislation accordingto the international standards. So, I describe some measures that should be taken bythe Russian authorities in the nearest future, and I examine their effi ciency. By studyingthe international evidence I analyze the impact of the smoke-free areas, advertisementand sponsorship bans, tax increases, etc. on the prevalence of smoking, cigaretteconsumption and some other indicators. I also investigate the obstacles confrontingthe Russian authorities when they introduce new policy measures and the public attitudetowards these measures. I conclude that there is a number of easy-to-implementanti-smoking activities that need no fi nancial resources but only a political will.
One of the most important indicators of company's success is the increase of its value. The article investigates traditional methods of company's value assessment and the evidence that the application of these methods is incorrect in the new stage of economy. So it is necessary to create a new method of valuation based on the new main sources of company's success that is its intellectual capital.
портовый менеджмент, показатели деятельности, анализ эффективности, система учета, распределение издержек, методы анализа деятельности портовой системы
At present many industries reveal tendency for setting up of vertically integrated companies (VIC) the structure of which unites all technological processes. This tendency proved its efficiency in oil industry where coordination of all successive stages of technological process, namely, oil prospecting and production -oil transportation - oil processing - oil chemistry - oil products and oil chemicals marketing, is necessary. The article considers specific features of introduction of "personnel management" module at enterprises of oil and gas industry.
vertically integrated companies; personnel management