E-Government implementation challenges in small countries: The project manager's perspective

Technological Forecasting and Social Change. 2020. Vol. 152. Article 119880.

Glyptis L., Christofi M., Vrontis D., Дель Джудиче М., Dimitriou S., Michael P.

E-Government is a global trend with far-reaching benefits if implemented in the optimal way. All nations, irrespective of whether they are considered developed or developing economies, invest in the development of strategies furthering their e-government agenda. While e-government has attracted extensive interest for over a decade, leading to a maturing field, small European Union (EU) members have some particularities that must be taken into account. This research focuses on the critical success factors of e-government adoption, using the Republic of Cyprus as a case study. These findings show that the financial position of a nation and its e-readiness level, as well as the infrastructure facilities and technological innovations for effective knowledge management and communication, political and legal frameworks, are key factors that influence the level of e-government adoption. Furthermore, organizational and institutional aspects, as well as the socio-cultural characteristics, should not be underestimated, as these factors are crucial barriers to e-government adoption. Finally, the specific country's environmental cognition and consciousness is found to be more influential in this case than what literature on other cases suggest.

Ключевые слова: электронное правительство, управление проектами, управление знаниями, knowledge management, project management, e-Government, критические факторы успеха, E-projects, critical success factors, электронные проекты

ПУБЛИКАЦИЯ ПОДГОТОВЛЕНА ПО РЕЗУЛЬТАТАМ ПРОЕКТА: Измерение и моделирование инновационной деятельности в контексте формирования доказательной политики (2020)