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«Синдром утёнка» как когнитивное искажение при взаимодействии пользователя с интерфейсом
Currently, many articles related to usability are devoted to various aspects of a computer or mobile interface. However, it is important to study the psychological characteristics of the user, since this directly affects how the user interacts with the interface and how he evaluates it. The purpose of this work is to study such an example of cognitive distortion as “duckling syndrome” when a user interacts with different interfaces of the same application. The hypothesis is that the user prefers the interface design with which he first interacted, because he subjectively considers it better. The results of the study showed that the old version of the interface is rated significantly higher than the new one, regardless of the type of presentation. Significant differences were also found for the control group that interacted with the new version of the application, the second rating of which was higher than the first. Thus, the research hypothesis was not confirmed, but some results still suggest that the “duckling syndrome” may exist.