Demographic characteristics as determinants of retail customers’ credit behavior. Evidence from Russian regions

Procedia Computer Science. 2023. Vol. 221. P. 1091–1098.

Arkhipova N., Karminsky A. M.

This paper investigates and defines the concept of "credit behavior". A number of factors influencing credit behaviour of the population were identified. Among them are economic factors, e.g. income and expenses, debt burden, unemployment, interest rates, etc. Another important group of factors impacting credit behavior is social aspects, i.e. level of education, social status, financial and digital literacy, and others. The next important group is demographic factors which include gender and age characteristics, family composition, etc. The research found rigid and positive dependence between the volume of per capita lending with per capita income, which can be explained by the fact that the amount of income directly determines “solvency” of a client. A positive relationship is also observed when assessing the link between the volume of per capita loans and availability of hospital beds.

Keywords: credit behavior, Retail banking, credit risk, Demographic characteristics

Publication based on the results of: Innovations in the banking sector, its financial stability and prudential regulation in conditions of permanent crises (2023)