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Assessment of trust building mechanisms of e-commerce: a discourse analysis approach
Professional Discourse & Communication. 2019. No. 4. P. 23–32.
Tikhomirova A., Chuanmin S.
Nowadays the Internet occupies the primary place in many people’s lives. It gives people many different opportunities including online shopping. The deep understanding of all the elements of trust building mechanisms is essential in order to guarantee future prosperous development of the e-commerce sphere as trust seems the key point of e-commerce success. The current study aims to assess trust building mechanisms of online shopping, namely customers’ comments, using the linguistic tool. By adopting the discourse analysis methodology this paper explores the language units used in the comments. First of all, the importance of feedbacks (customers’ comments) was assessed by means of self-compiled questionnaire and the results of the analyses indicate that feedbacks were proved to be significant for customers while forming the buying intention. Then qualitative data was collected from Amazon website. Customers’ comments were collected, systematized and grouped according to the specification of the comment. The following groups were singled out: attitude, duration of usage, quality, price, purpose of usage, function. Comments were divided into positive and negative as well and later on analyzed by means of discourse analysis. Two types of comments were pointed out, namely explanation and evidence (photo). Special features of online comments were pointed out.
Chermoshentseva K., Человек: образ и сущность. Гуманитарные аспекты 2026 Т. - № 2(66) С. 227–243
The paper focuses on the system of metaphorical images used in modern English-language memoir narratives in prenatal and postnatal discourse. It reveals a set of social representations of pregnancy and childbirth, which act as a modeling factor for the formation of metaphorical images. The purpose of the study is to demonstrate the decisive role of ...
Added: September 22, 2026
Ulyanina O. A., Vikhrova E. N., Marunevich O. V., Вестник Самарского государственного технического университета. Серия: Психолого-педагогические науки 2026 Vol. 23 No. 2 P. 187–200
Abstract. This study addresses the need to understand educational well-being in the context of digital transformation, where learning extends beyond conventional classroom formats. The social significance lies in identifying conditions that support students’ psychological comfort and engagement in both human- and technology-mediated settings. The aim is to reconstruct students’ subjective representations of a comfortable learning ...
Added: September 22, 2026
Никитенко Д. Ю., RHEMA. РЕМА 2026 № 1 С. 188–207
This study explores a fragment of the accentual system of the Pskov dialect, with data obtained from both a corpus and fieldwork. The focus is on a-stem nouns (1st declension), with the accent types and stress patterns described. The accent types of nouns are presented in tables, while the stress patterns are given in a dictionary format, allowing for a combined approach to describing the dialect’s accentual system. Special attention is paid to stress placement in the accusativus singularis form of a number of words, which in this case ...
Added: September 22, 2026
Воробьёва О. А., Достоевский и мировая культура. Филологический журнал 2026 № 3 С. 230–246
The article examines the history of the creation of the radio play
Babulyenka, directed in 1968 by N.S. Sukhotskaya based on Fyodor Dostoevsky’s novel The Gambler. An analysis of archival materials preserved in the Russian State Archive of Literature and Art (RGALI), including the typescript of the script, Sukhotskaya’s directorial notes, the working notes of F. G. ...
Added: September 20, 2026
Springer, 2026.
Two volumes of the SPECOM 2026 proceedings contain a collection of submitted papers presented at SPECOM 2026, which were thoroughly reviewed by members of the Program Committee and additional reviewers consisting of almost 80 experts in the conference topic areas. In total, 65 regular full papers out of 99 submissions made via the EasyChair electronic ...
Added: September 20, 2026
Пинчукова А. Е., Вестник филологических наук 2026 Т. 6 № 9 С. 176–186
The paper focuses on the study of language phenomena within the interdisciplinary paradigm and the notion of a narrative as one of the most popular ones for investigation in various fields. The purpose of the article is to single out the principles of the communicative competence development in the medical sphere, in which the area ...
Added: September 18, 2026
Tsvetkova M. V., Алентьева А. А., Вестник Российского университета дружбы народов. Серия: Литературоведение, журналистика 2026 № 2 С. 385–397
The purpose of this article is to describe the specifics of Irish playwright Brian Friel’s adaptation of I.S. Turgenev’s novel Fathers and Sons for the theater and the reasons behind Friel’s transformations. The novelty of this study stems from the fact that the reception of Russian classical literature in Ireland in the 20th century has ...
Added: September 17, 2026
Гусев В. Ю., Языки и фольклор коренных народов Сибири 2025 Т. 56 № 4 С. 90–99
В нганасанском языке существует сложная система чередования гласных в суффиксах, которая восходит к противопоставлению переднего и заднего рядов, но в результате многих передвижений гласных лишилась фонетической мотивации. Из всех суффиксов есть один глагольный, который, присоединяясь к корням, выражающим визуально наблюдаемые свойства, способен принимать гласные обоих сингармонических классов, соответственно меняя гласные и всех аффиксов, следующих за ...
Added: September 16, 2026
Гусев В. Ю., Аралова Н. Б., Языки и фольклор коренных народов Сибири 2025 Т. 54 № 2 С. 81–95
Рассматриваются формы сравнительной степени прилагательных, которые возникли в диалектахсеверных тунгусо-маньчжурских языков. Морфологическая сравнительная степень ‒ типологически довольно редкое явление, которое отсутствует, в том числе, в большинстве языков Сибири. Однако во многих диалектах эвенкийского, эвенского и негидальского языков эти формы появились, грамматикализовавшись в континентальных диалектах из селективного показателя, а в быстринском эвенском (Камчатка) ‒ из аттенуатива. ...
Added: September 16, 2026
Гусев В. Ю., Вестник Российского фонда фундаментальных исследований. Гуманитарные и общественные науки 2025 № 3 С. 54–69
В статье рассматриваются модели образования числительных второго десятка (с 11 до 19) в языках Сибири. «Простая» модель, в которой эти числительные образуются соположением слова ‘десять’ и количества единиц («десять один», «десять два» и т.д.), характерна для языков юга Сибири, но проникает также на север восточнее Енисея и на восток Якутии. Вторая модель, включающая слово типа ...
Added: September 16, 2026
Куликова В. А., Гусев А. Д., Токунова П. В., Коммуникативные исследования 2026 Т. 13 № 2 С. 355–369
The article examines the semantic and pragmatic features of cognitive terms functioning in modern Russian-language media texts. The study aims to describe the specifics of using cognitive terminology in contexts aimed at expressing evaluation. The relevance of the work is driven by the active processes of mediatization and determinologization, as a result of which scientific ...
Added: September 14, 2026
Bursov K., Slioussar N., Kokhova M. et al., Brain and Language 2026 Vol. 275 Article 105719
Previous EEG studies demonstrated ample evidence for a major influence of morphological regularity on inflectional processing. However, regularity effects may be attributed to different properties of inflectional classes: to type frequency, to productivity, or to defaultness (assumed only in some models). In many languages, these factors cannot be teased apart, but it is possible in ...
Added: September 13, 2026
Bursov K., Slioussar N., Discourse Processes 2025 Vol. 62 No. 3 P. 155–176
Various coordinating and subordinating conjunctions that connect clauses differ in their structural properties. Such properties seem to influence dis course prominence: references to antecedents from main clauses are more frequent than from subordinate. Structurally, coordinate and subordinate clauses, as well as in-between cases, can be distinguished based on the degree of integration to the host ...
Added: September 13, 2026
Sherstinova T., Kirina M., Herald of the Russian Academy of Sciences 2026 Vol. 96 P. 40–49
The paper presents the results of a series of studies on the emotional dimension of the Russian short story of the first third of the 20th century. The study is based on a sample of 210 texts from the Corpus of the Russian Short Story of 1900–1930. Two fundamentally different approaches are compared: automatic detection ...
Added: September 11, 2026
Pavlovets M., Логос 2026 Т. 36 № 3 С. 41–68
The poem Dyr bul shchyl…, unlike the two other adjacent poems in Aleksei Kruchenykh’s book Pomada (Lipstick) (1913), whose words “have no definite meaning,” became one of the most famous poetic texts of the Russian avant-garde. Around it, two main interpretative traditions have emerged: the semantic one, which views Dyr bul shchyl… as an enigmatic ...
Added: September 10, 2026
Uspensky B. A., Русская речь 2026 № 5 С. 84–96
Boris Pasternak’s poem “Before All That There Was Winter” (from the book “My Sister, Life”) is enigmatic in many ways: its content is obscure, its syntax is not always clear, and the boundaries of its metaphors are not obvious. It requires a thorough and detailed analysis of each line. This analysis was carried out by ...
Added: September 9, 2026
Gritsenko E., Olivier Mozard T. Kamou, Journal of Pragmatics 2026 Vol. 262 P. 60–80
This article presents a novel corpus-based approach to (im)politeness research, grounded in Terkourafi's theory of politeness as conventionalization, which highlights the frequent use of linguistic forms in specific contexts as key to developing politeness meanings. We propose lexical bundles – recurrent multi-word sequences – as a systematic tool for tracking (im)politeness in discourse. To illustrate ...
Added: September 9, 2026
Egorova I. S., Journal of Employment and Career 2025 Vol. 4 No. 4 P. 27–43
Background. The rapid diffusion of large language models has intensified claims that professional translation is approaching technological redundancy. The available evidence, however, is dispersed across labour economics, computational linguistics, translation stu-dies, industry research, and translator education, and it does not support a uniform conclu-sion for the profession as a whole.Purpose. This article examines how artificial ...
Added: September 8, 2026
Tretiak I., Дегтярев К. Р., Юридический вестник Самарского университета 2026 Т. 12 № 2 С. 27–35
In the article the authors examine the principle of estoppel and its application in public and private branches of law. The authors conclude that this principle is inter-branch and can be applied in administrative and constitutional legal relations to resolve public-law disputes arising between citizens and public authorities, which is demonstrated by specific examples. They ...
Added: September 1, 2026
Шарко О. В., Шарко Е.Р., Маркетинг в России и за рубежом 2026 Т. 2 № 172 С. 71–79
The paper analyses scholarly understanding of consumer behaviour in e-commerce by synthesizing recent advances in digital marketing, the dynamics of online retail platforms, and empirical models of customer interaction. The research outcomes include a detailed comprehension of the mechanisms underlying customer loyalty, empirical data on the multidimensional factors influencing platform preferences, and methodological innovations applicable ...
Added: August 26, 2026
Vasiliev F., Vasilieva E., Мир психологии. Научно-методический журнал 2026 № 2 (125) С. 113–126
This study examines how various team aspects influence their evaluation
of teamwork outcomes. The research was conducted on a targeted sample in Russian
organizations. Using structural equation modeling, three groups of factors were identified:
team aspects that affected cognitive evaluation, emotional evaluation of work, and satisfaction
with the work process (team reputation and commitment); team aspects that did not ...
Added: July 22, 2026
Voronina Y., Kuryan M., Вестник Мининского университета 2025 Т. 13 № 4 Статья 2
Introduction. The use of artificial intelligence (AI) tools in the educational process is expanding, particularly in teaching English writing. Despite this growth, there remains a need for deeper exploration into how AI can enhance the effectiveness of teacher feedback received by students on their written works. This study aims to investigate collaborative approaches between teacher ...
Added: July 6, 2026
Осипова В. В., Kosova E., New psychological research 2026 No. 2 P. 228–250
Statement of the Problem. In the age of pervasive digitalization, online news consumption is growing steadily. Simultaneously, tools for creating and spreading fake news are expanding. Previous research highlights the impact of structural usability elements on trust across domains, yet their specific effect on trust in news web interfaces remains inadequately explored. The Purpose of ...
Added: June 23, 2026
Чубакова Е. Ю., Chernobay E., Образовательная политика 2026 Т. 25 № 2 С. 56–65
The article presents an analysis of primary school teachers’ beliefs about the role of error in the educational process and identifies strategies that contribute to fostering a positive error climate in the classroom. The study encompasses a theoretical review of the concepts of error culture and error climate, as well as an empirical part involving ...
Added: May 26, 2026