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Using Intelligent Text Analysis of Online Reviews to Determine the Main Factors of Restaurant Value Propositions
Ch. 10. P. 223–240.
Fainshtein E., Serova E.
In book
IGI Global, 2021.
Verkholyak O., Dvoynikova A., Karpov A., Journal of Internet Services and Information Security 2021 No. 1 P. 80–96
This paper presents a novel bimodal speech emotion recognition system based on analysis of acoustic and linguistic information. We propose a novel decision-level fusion strategy that leverages both emotions and sentiments extracted from audio and text transcriptions of extemporaneous speech utterances. We perform experimental study to prove the effectiveness of the proposed methods using emotional ...
Added: April 24, 2026
Dvoynikova A., Verkholyak O., Karpov A., Lecture Notes in Computer Science 2020 Vol. 12335 LNAI P. 136–144
Speech can be characterized by acoustical properties and semantic meaning, represented as textual speech transcriptions. Apart from the meaning content, textual information carries a substantial amount of paralinguistic information that makes it possible to detect speaker’s emotions and sentiments by means of speech transcription analysis. In this paper, we present experimental framework and results for ...
Added: April 24, 2026
Behzadidoost R., Quality and Quantity 2021 Vol. 56 No. 5 P. 3053–3084
In the big data era, there is a necessity for effective frameworks to collect, retrieve, and manage data. As not all tweets are hashtagged by users, retrieving them is a complicated task. To address this issue, we present a rule-based expert system classifier that uses the well-known concept of fingerprint in the judicial sciences. This ...
Added: March 27, 2026
Kazakov S., Cuesta-Valiño P., Butkovskaya V. et al., Cuadernos de Gestion 2025 Vol. 25 No. 1 P. 71–88
This study provides an in-depth examination of often-overlooked hotel service micro-elements within the broader spectrum of hospitality services, with the aim of improving service delivery and enhancing guest satisfaction. To achieve this, we develop a methodological framework that integrates: (a) VADER text-based sentiment analysis, (b) a robust logistic regression procedure to identify the specific hotel ...
Added: February 28, 2026
I. V. Loginova, A. S. Piekalnits, E. A. Sabidaeva et al., Scientific and Technical Information Processing 2025 Vol. 52 No. 6 P. 738–751
The purpose of this paper is to advance and automate language models for extracting statements related to events and factors from text documents using the designed linguistic marker system. The paper presents the outcomes of text-mining models of events and factors extraction approbation on the example of analytical research in human potential, social sciences and ...
Added: July 18, 2025
Dolaeva A., Beliaeva U., Dmitry Grigoriev et al., International Review of Economics and Finance 2025 Vol. 98 Article 103840
Added: July 11, 2025
Fainshtein E., Chkoniya V., Fiore M. et al., Agricultural and Food Economics 2024 Vol. 12 Article 41
The restaurant business plays a crucial role in the food economy and, like many industries, faces numerous challenges due to the rapid pace of change, driven by consumer trends and shifting demographics. In response to the pressure on businesses to adapt to these changing circumstances, new restaurant concepts, organizational structures and technologies have emerged in ...
Added: November 19, 2024
Surikov A., Evgeniia Egorova, Procedia Computer Science 2020 Vol. 178 P. 182–193
Our research aims to develop an alternative method for analyzing the tonality of the texts. Most of the traditional methods for determining tonality classes are based on text analysis and ignore various emotional indicators that users actively used in social networks. Therefore, it improves the quality of predicting the tonality of the class. The study ...
Added: May 15, 2024
Penskaja E., Khachaturyan L., Филологические науки. Научные доклады высшей школы 2023 № 5 С. 160–165
The article examines the current trends in workingwith digital forms of handwritten heritage on the history of Russian literature of the second half of the 19 — mid-20 century. The process of forming virtual archives is analyzed as a gradual accumulation of the “big date” of scientific research — an unrecognized information array of raster ...
Added: October 30, 2023
Smetanin S., Mikhail Komarov, PeerJ Computer Science 2022 Vol. 8 Article e1181
As one of the major platforms of communication, social networks have become a valuable source of opinions and emotions. Considering that sharing of emotions offline and online is quite similar, historical posts from social networks seem to be a valuable source of data for measuring observable subjective well-being (OSWB). In this study, we calculated OSWB ...
Added: December 29, 2022
IGI Global, 2022.
The rise of internet and social media usage in the past couple of decades has presented a very useful tool for many different industries and fields to utilize. With much of the world’s population writing their opinions on various products and services in public online forums, industries can collect this data through various computational tools ...
Added: August 3, 2022
Георгиевский А. Б., Вестник Московского университета. Серия 6: Экономика 2021 № 3 С. 158–200
The article is devoted to studying approaches to determining a value proposition and creating an ecosystem value proposition in the retail sector. The aim of this paper is to identify the components of a value proposition based on selling solutions in the ecosystem of retailers. The object of the research is the value proposition based on selling ...
Added: June 10, 2022
Kuzminov I., Bakhtin P. D., Timofeev A. et al., Scientific and Technical Information Processing 2021 Vol. 48 No. 6 P. 467–475
This paper provides an overview of the latest natural language processing (NLP) technologies that can be applied in strategic analytics. The main problems in this field and specific tasks that can be solved using NLP tools are investigated. The main areas of application of these tools are considered. Recent advancements in NLP are discussed and ...
Added: March 23, 2022
Serova E., Fainshtein E., Вестник Санкт-Петербургского университета. Серия 8. Менеджмент 2022 Т. 21 № 1 С. 48–75
The purpose of the paper is to study value proposition factors in online customer reviews that
characterize consumer inquiries in the catering industry by using text-mining techniques. Research
design focuses on the analysis of chain restaurants, which focuses on the usefulness of the
service indicated in a quantitative system of scores, and pleasure factors for customers. Empirical
data from ...
Added: February 17, 2022
Ternikov A., PeerJ Computer Science 2022 Vol. 8 Article e946
Labor market transformations significantly affect the sphere of information technologies (IT) introducing new instruments, architectures, and frameworks. Employers operate with new knowledge domains which demand specific competencies from workers including combinations of both technical ("hard") and non-technical ("soft") skills. The educational system is now required to provide the alumni with up-to-date skill sets covering the ...
Added: February 1, 2022
Kuzminov I., Lobanova P., Regional Research of Russia 2021 Vol. 11 No. 4 P. 477–489
The article considers the place and role of the pulp and paper industry as a key branch of the domestic timber industry complex in the economic and spatial development of modern Russia. It is shown that the sector requires liberalization and stabilization, primarily through moratoriums on policy changes. The need and some existing possibilities for ...
Added: December 27, 2021
Ozcan S., Sakar O., Suloglu M., IEEE Transactions on Engineering Management 2021 Vol. 68 No. 5 P. 1372–1387
The amount of job advertisement data is rapidly growing, and this rich dataset is expected to have implications for the employment market, sector trajectories, and the education sector. Most significantly, human resources (HR) data has never previously been examined with the lens of tech mining for science and technology analyses. This article is the first ...
Added: December 12, 2021
Daim T., Bukhari E., Bakry D. et al., Foresight and STI Governance 2021 Vol. 15 No. 2 P. 12–24
Identifying technology trends can be a key success factor for companies to be competitive and take advantage of technological trends before they occur. The companies always work to plan for future products and services. For that, it is important to turn to methods that are used for technology forecasting. These tools help the companies to ...
Added: December 12, 2021
Ozcan S., Suloglu M., Sakar C. O. et al., Technovation 2021 Vol. 107 No. September 2021 P. 1–12
The availability of social media-based data creates opportunities to obtain information about consumers, trends, companies and technologies using text mining techniques. However, the quality of the data is a significant concern for social media-based analyses. The aim of this study was to mine tweets (microblogs) to explore trends and retrieve ideas for various purposes such ...
Added: December 12, 2021
Fainshtein E., , in: XIV International Scientific Conference “INTERAGROMASH 2021"Vol. 1: Precision Agriculture and Agricultural Machinery Industry.: Springer, 2021. P. 475–483.
Due to the e-commerce rapid development during the COVID pandemic, the demand for logistics and its importance is increasing. A satisfied customer can drive e-commerce business forward. As logistical needs become more complex and logistics market becomes more competitive, service companies must strive to continually improve their value proposition to maintain their competitive edge. This ...
Added: November 1, 2021