Управление цепью поставок в индустрии туризма – систематический обзор литературы

Логистика и управление цепями поставок. 2020. № 5 (100). С. 14–20.

Pavlova E.

 Due to the increasing amount of the share of service in GDP, the need for use of optimization methods and models for enterprises in this field becomes evident. In addition, the economic crisis associated with the COVID-19 pandemic had a significant impact on the enterprises of the tourism industry, which leads to the interest of the players in this market in possible measures to improve business efficiency, a number of which are proposed by logistics due to the system-integrative approach, which underlying its concept.

This article studies tourism supply chains. The aim of the research is to systematize the existing thematic areas of research in tourism logistics and to determine the development trends. First, the key terminology for supply chain management in services and tourism (SSCM and TSCM) is defined. Further, using the bibliometric analysis all research developments in the field of tourism supply chains are structured, 7 areas of research are identified. Then, using the algorithmic historiography, the 4 most relevant areas of research in the field of TSC are identified, namely: modern analysis tools, systematization of existing approaches and concepts in TSCM, sustainable TSC and value creation in TSC.

Keywords: библиометрический анализ, bibliometric analysis, VOSviewer, systematic literature review, Service supply chain, SSCM, tourism supply chain, TSCM, CitNetExplorer, Цепь поставок услуг, туристическая логистика, систематический обзор литературы, CitNetExplorer, VOSviewer