• A
  • A
  • A
  • АБВ
  • АБВ
  • АБВ
  • A
  • A
  • A
  • A
  • A
Обычная версия сайта
  • RU
  • EN
  • HSE University
  • Publications
  • Book chapter
  • Процессы электронного взаимодействия органов власти с гражданами: возможности для повышения эффективности
  • RU
  • EN
Расширенный поиск
Высшая школа экономики
Национальный исследовательский университет
Priority areas
  • business informatics
  • economics
  • engineering science
  • humanitarian
  • IT and mathematics
  • law
  • management
  • mathematics
  • sociology
  • state and public administration
by year
  • 2027
  • 2026
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000
  • 1999
  • 1998
  • 1997
  • 1996
  • 1995
  • 1994
  • 1993
  • 1992
  • 1991
  • 1990
  • 1989
  • 1988
  • 1987
  • 1986
  • 1985
  • 1984
  • 1983
  • 1982
  • 1981
  • 1980
  • 1979
  • 1978
  • 1977
  • 1976
  • 1975
  • 1974
  • 1973
  • 1972
  • 1971
  • 1970
  • 1969
  • 1968
  • 1967
  • 1966
  • 1965
  • 1964
  • 1963
  • 1958
  • More
Subject
News
July 9, 2026
HSE Economists Use Search Queries to Forecast Birth Rates
Researchers from the HSE Faculty of Economic Sciences have shown that the accuracy of birth rate forecasts for Russia can be improved by almost 50% by incorporating the dynamics of online search queries related to pregnancy and childbirth into forecasting models. In the best-performing models, the forecasting error fell from 4.6% to 3.2%. The findings have been published in Populations and Economics.
July 8, 2026
HSE Researchers Discover Who Eats Out in Russia-And Why
Around one-third of Russians (31.3%) rarely eat out or buy ready-made meals. The core group of active consumers—those who eat out or purchase prepared food almost every day or several times a week—accounts for only about 9% of the population. These are the findings of a study conducted by the HSE Institute for Social Policy. According to the researchers eating out is no longer a marker of high social status in Russia.
July 8, 2026
HSE University and RREDA Join Forces to Support 2026 Renewable Energy of the Planet Competition
HSE University and the Russia Renewable Energy Development Association (RREDA) have signed a partnership and information cooperation agreement to support Renewable Energy of the Planet—2026, a national competition with international participation for students and early-career researchers. Applications are open on the competition's website until September 20, 2026.

 

Have you spotted a typo?
Highlight it, click Ctrl+Enter and send us a message. Thank you for your help!

Publications
  • Books
  • Articles
  • Chapters of books
  • Working papers
  • Report a publication
  • Research at HSE

?

Процессы электронного взаимодействия органов власти с гражданами: возможности для повышения эффективности

С. 222–231.
Dmitrieva N., Styrin E. M.
Language: Russian
Full text
Keywords: электронное участиевзаимодействие государства и обществапорталы жалоб и обращений граждан

In book

XVII Апрельская международная научная конференция по проблемам развития экономики и общества: в 4 кн.
XVII Апрельская международная научная конференция по проблемам развития экономики и общества: в 4 кн.
Кн. 2. , М.: Издательский дом НИУ ВШЭ, 2017.
Similar publications
Условия успешной имплементации институтов электронного участия: случай неконкурентных политических систем
Кабанов Ю. А., Вестник Пермского университета. Серия: Политология 2026 Т. 20 № 1 С. 25–37
There is no consensus regarding why some countries are more successful in implementing e-participation institutions than others. This study contributes to this debate by focusing on non-competitive political systems. A qualitative comparative analysis was conducted on a sample of 68 countries for the period of 2014–2024. The analysis identified two necessary conditions for success: a ...
Added: February 23, 2026
Теоретическая модель цифрового (не)взаимодействия органов власти и граждан: парадокс выбора и логика бюрократии в дизайне сервисов на примере Санкт-Петербурга
Arkatov D., Филатова О. Г., Вестник Пермского университета. Серия: Политология 2025 Т. 19 № 4 С. 27–37
The article addresses the gap between the rapid development of digital government services and citizens’ limited adoption of them. Classic models of technology adoption and innovation diffusion can explain perceptions of usefulness and convenience; however, they do not provide a comprehensive understanding of the rejection of regional solutions. This study advances an interdisciplinary approach that ...
Added: December 11, 2025
Ассоциация между институциональным доверием и использованием цифровых государственных инноваций: на основе опросных данных в Санкт-Петербурге
Arkatov D., Мир России: Социология, этнология 2025 Т. 34 № 4 С. 103–128
Institutional trust is an essential component of social capital and, together with generalized trust, is considered a foundation for effective socio-economic development. For over 30 years, researchers and practitioners have been studying the key determinants of trust and ways to strengthen it. In recent years, public institutions—primarily government authorities—have been implementing digital innovations to counteract declining institutional trust. These ...
Added: October 12, 2025
От краудсорсинга к гражданскому сотрудничеству: правовая природа, формы и особенности публичного участия в Российской Федерации
Kukushko M. V., Правоприменение 2026 Т. 10 № 1 С. 104–113
Digital transformation of public authority objectively expands the tools for engaging citizens in the preparation and adoption of legally significant decisions. However, the term "crowdsourcing," which originated in the private law sphere, does not provide sufficient legal certainty in public administration. The purpose of the article is to substantiate and introduce into scientific discourse the ...
Added: September 29, 2025
Электронное гражданское участие в России: от «электронной демократии» к «нервам государства»
Kabanov Y., Чугунов А. В., Панфилов Г. О., Политическая наука 2025 № 3 С. 182–205
Since 2020, the system of e-participation in Russia has been increasingly centralizing, and its role in addressing the tasks of multilevel governance is becoming more profound. Citizens’ feedback in the form of individual complaints and appeals can be used to monitor the situation in the regions and municipalities and to control local bureaucrats. Such “administrative” logic diverges from earlier interpretations ...
Added: September 17, 2025
От информирования к взаимодействию? Особенности развития цифровых каналов коммуникации граждан и власти в регионах России
Леонтьева М. М., Sanina A., Мир России: Социология, этнология 2025 Т. 34 № 2 С. 49–74
The digitalization of public administration raises crucial questions about the evolving relationship between citizens and authorities. While digital tools hold the potential to transform communication from the one-way dissemination of information to two-way interactive engagement, it remains unclear to what extent this potential is being realized. This study investigates how effectively digital tools are being ...
Added: May 19, 2025
Цифровая трансформация государства и социально-­экономическое неравенство в кросс-­национальной перспективе
Kabanov Y., Sanina A., Styrin E. M., Журнал исследований социальной политики 2024 Т. 22 № 2 С. 195–208
The interaction between ICTs and inequality is a growing multidisciplinary area of research. The introduction of new technologies, particularly in the public sector, is often accompanied by the discourse regarding their positive socio-­economic effects, but the empirical evidence from studies to date is less clear. Studies have found both positive and negative effects of digital transformation ...
Added: July 18, 2024
Централизация системы электронного участия в России: взгляд из регионов
Чугунов А. В., Панфилов Г. О., Kabanov Y., Вестник Пермского университета. Серия: Политология 2024 Т. 18 № 2 С. 25–35
Since 2020, federal authorities in Russia have taken a number of steps aimed at centralizing and unify-ing mechanisms of electronic civic participation in the regions. The introduction of the unified Feedback Platform (FP), which duplicates some of the previously existing regional channels, was a significant development in this regard. Russia's regions need to comply with ...
Added: July 16, 2024
Способствует ли электронное участие повышению качества предоставления общественных благ на муниципальном уровне? На примере ремонта дорог
Arkatov D., Городские исследования и практики 2023 Т. 8 № 1 С. 46–60
What is the impact of E-Participation on quality of public administration? The modern literature on public participation suggests two basic perspectives. Some researchers and practitioners are pretty skeptical about public participation, indicating that democratic and bureaucratic processes inherently go against each other. They insist that when citizens are brought to policy making and implementation there ...
Added: November 6, 2023
Третьи международные теоретико-правовые чтения имени профессора Н.А. Пьянова: материалы конференций.
Иркутск: Межрегиональная общественная организация "Межрегиональная ассоциация теоретиков государства и права" , 2022.
Added: September 19, 2022
Проблемы электронного гражданского участия в публичной политике города: случай Санкт-Петербурга
Arkatov D., Политическая наука 2022 № 3 С. 296–316
Modern public policy is characterized by the ‘participatory turn’ – a widespread expansion of ways and channels the citizens can influence policies with. The ongoing digitalization transformed these civic participation instruments into a new form, now called e-participation. Both experts and authorities around the World believe that integrating such platforms and channels into policy process ...
Added: September 1, 2022
Об электронном и традиционном общественном участии в современной публичной политике
Sungurov A., Arkatov D., Политическая наука 2021 № 3 С. 54–71
Around the World, public policy is experiencing the growth of eparticipation – ICT-based ways of interaction on public matters between state and general public. These may include online-consultations or participatory decision-making. Despite the scholars’ effort to extensively study the phenomena, we still know little of e-participation. This review article seeks to compile what do we ...
Added: August 26, 2021
Развитие человеческого потенциала, социальная политика и электронное гражданское участие в российских регионах
Kabanov Y., Чугунов А. В., Журнал исследований социальной политики 2021 Т. 19 № 1 С. 101–114
Human development, social policy and e-participation are interdependent. Effective social investment in the human capital leads to the emergence of demand for participation mechanisms among citizens, which in turn results in the willingness of authorities to implement participatory innovations. At the same time, e-participation is itself a part of the social investment paradigm, aimed at raising the quality of ...
Added: April 13, 2021
О рекомендациях по конфигурации электронных платформ общественного участия: обзор российского и международного опыта
Revyakin S., Вестник Омского университета. Серия: Экономика 2018 № 3 С. 213–225
The article explores e-participation platforms for government strategic planning. The paper reports a study that analyzes the concepts related to public participation and presents the results of a research aimed to suggest the classification of existing electronic platforms and define best practice in terms of its parameters and features. Based on the analysis of 37 ...
Added: April 7, 2020
Об эффективности электронных платформ участия граждан в государственном управлении
Revyakin S., Вопросы государственного и муниципального управления 2018 № 2 С. 94–113
Information and communication technologies have been increasingly used to involve in the government decision-making process. Given high costs associated with developing and maintaining electronic platforms, effectiveness of such projects has not been frequently assessed. The article discusses theoretical approaches to evaluating effectiveness of e-participation projects, suggests criteria and a methodology for conducting such evaluations, and ...
Added: March 25, 2020
Что скрывается за «фасадом»? Исследовательская программа электронного участия в недемократических странах
Kabanov Y., Вестник Пермского университета. Серия: Политология 2018 № 3 С. 50–66
Currently, non-democracies are showing a significant interest in e-participation tools, i.e. in various online mechanisms for citizen participation in public policy, such as epetitions and e-consultations. Such instruments can be found in a vast range of countries from the post-Soviet space to the Middle East. This leads to new interpretations of the role ICT play ...
Added: October 24, 2018
Развитие института электронного участия в контексте политических режимов: Соотношение факторов agency и structure.
Kabanov Y., В кн.: Время больших перемен: политика и политики: материалы Всероссийской научной конференции РАПН. Москва, РУДН, 24-25 ноября 2017 г.: М.: РУДН, 2017. С. 162–163.
В сравнительных исследованиях электронного правительства и участия до сих пор нет единого мнения относительно факторов их успешного развития. С одной стороны, весомыми представляются доводы о важности качества государственных институтов, технологического и политического развития. В то же время, при детальном рассмотрении кейсов зачастую главную роль играют политическое лидерство элит и в целом приверженность руководства страны выбранному курсу. Возникает ...
Added: December 2, 2017
Electronic Participation. 8th IFIP WG 8.5 International Conference, ePart 2016, Guimarães, Portugal, September 5-8, 2016, Proceedings
Cham: Springer International Publishing, 2016.
This book constitutes the refereed proceedings of the 8th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2016, held in Guimarães, Portugal, in September 5-8, 2016. The 14 revised full papers presented were carefully reviewed and selected from 31 submissions. The papers reflect completed multi-disciplinary research ranging from policy analysis and conceptual modeling to programming ...
Added: August 19, 2016
Электронный авторитаризм. Институт электронного участия в недемократических странах
Kabanov Y., Полития: Анализ. Хроника. Прогноз 2016 Т. 83 № 4 С. 36–55
The past several years there has been a stable interest of non-democracies towards the institute of electronic participation. The article addresses the possible reasons of the concept’s popularity and factors of its successful implementation. It is argued that e-participation allows solving internal problems of Internet - control and legitimacy, as well as boosting up international ...
Added: January 28, 2016
Решая вопросы вместе, или Как воплотить идеалы делиберативной демократии через Интернет (по материалам Международной конференции по онлайн-делиберации, г. Лидс, Великобритания, 2010 г.)
Sokolov B., Политическая наука 2013 № 1 С. 69–82
In this article various papers presented on the IV International conference on online-deliberation which took place at the University of Leeds (UK) in 2010 and was dedicated to the search of the proper answers to all social and technological challenges to this relatively new scientific field are reviewed. To begin with the author gives a brief history of ...
Added: November 12, 2013
Проблемы оценки и мониторинга гражданского общества в регионах России
Yakimets V. N., В кн.: Оценка состояния и развития гражданского общества России: Проблемы, инструменты и региональная спецификаТ. 57.: М.: Эдиториал УРСС, 2010. С. 30–37.
Вводная статья ко всему циклу работ сборника содержит описание проблем оценки и мониторинга состояния гражданского общества в России. Обсуждаются определения понятий "гражданское общество", "социологический мониторинг", "демократия", "демократические процедуры" и др. Дан обзор разработанного инструментария, предназначенного для оценки влияния институтов гражданского общества на общественное развитие. Кратко охарактеризованы три инструмента, использованные при проведении исследования гражданского общества в ...
Added: August 23, 2013
  • About
  • About
  • Key Figures & Facts
  • Sustainability at HSE University
  • Faculties & Departments
  • International Partnerships
  • Faculty & Staff
  • HSE Buildings
  • HSE University for Persons with Disabilities
  • Public Enquiries
  • Studies
  • Admissions
  • Programme Catalogue
  • Undergraduate
  • Graduate
  • Exchange Programmes
  • Summer University
  • Summer Schools
  • Semester in Moscow
  • Business Internship
  • Research
  • International Laboratories
  • Research Centres
  • Research Projects
  • Monitoring Studies
  • Conferences & Seminars
  • Academic Jobs
  • Yasin (April) International Academic Conference on Economic and Social Development
  • Media & Resources
  • Publications by staff
  • HSE Journals
  • Publishing House
  • iq.hse.ru: commentary by HSE experts
  • Library
  • Economic & Social Data Archive
  • Video
  • HSE Repository of Socio-Economic Information
  • HSE1993–2026
  • Contacts
  • Copyright
  • Privacy Policy
  • Site Map
Edit