• A
  • A
  • A
  • АБВ
  • АБВ
  • АБВ
  • A
  • A
  • A
  • A
  • A
Обычная версия сайта
  • RU
  • EN
  • HSE University
  • Publications
  • Book chapter
  • A Meta-Analysis of Breakoff Rates in Mobile Web Surveys
  • RU
  • EN
Расширенный поиск
Высшая школа экономики
Национальный исследовательский университет
Priority areas
  • business informatics
  • economics
  • engineering science
  • humanitarian
  • IT and mathematics
  • law
  • management
  • mathematics
  • sociology
  • state and public administration
by year
  • 2028
  • 2027
  • 2026
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000
  • 1999
  • 1998
  • 1997
  • 1996
  • 1995
  • 1994
  • 1993
  • 1992
  • 1991
  • 1990
  • 1989
  • 1988
  • 1987
  • 1986
  • 1985
  • 1984
  • 1983
  • 1982
  • 1981
  • 1980
  • 1979
  • 1978
  • 1977
  • 1976
  • 1975
  • 1974
  • 1973
  • 1972
  • 1971
  • 1970
  • 1969
  • 1968
  • 1967
  • 1966
  • 1965
  • 1964
  • 1963
  • 1958
  • More
Subject
News
October 1, 2026
HSE Researchers Show How Congenital Motor Disorders Affect Brain Development
Researchers from HSE University’s Institute for Cognitive Neuroscience have synthesised the findings of their previous studies on brain development in children with obstetric brachial plexus palsy and arthrogryposis. Their analysis shows that impaired motor function in early childhood not only limits children’s motor experience but also affects memory, categorical thinking, and information processing. The study has been published in Frontiers in Psychology.
October 1, 2026
Window into the Body: Scientists Develop Neural Network to Detect Risk of 15 Diseases from Retinal Images
Russian universities, with the participation of HSE University, Sber, and Z-union, have developed a neural network that can simultaneously assess the risk of 15 types of pathology from retinal photographs, including not only eye diseases but also cardiovascular conditions. The AI system can help clinicians detect potentially concerning changes at an early stage, identify signs reflecting the condition of retinal blood vessels, and determine whether a patient may need further examination. The paper has been published in Frontiers in Medicine.
September 30, 2026
'We Did Not Limit the Time for Questions'
The International Laboratory for Supercomputer Atomistic Modelling and Multi-Scale Analysis at HSE University held a major conference on molecular dynamics. Participants had the opportunity to attend all the presentations, while speakers were given as much time as they needed to answer questions. The HSE News Service interviewed Grigory Smirnov, Head of the Laboratory, and Genri Norman, Chief Research Fellow, about the conference preparations and the discussions it generated.

 

Have you spotted a typo?
Highlight it, click Ctrl+Enter and send us a message. Thank you for your help!

Publications
  • Books
  • Articles
  • Chapters of books
  • Working papers
  • Report a publication
  • Research at HSE

?

A Meta-Analysis of Breakoff Rates in Mobile Web Surveys

P. 81–98.
Mavletova A. M., Couper M. P.

In this paper, we conduct a meta-analysis of breakoff rates in mobile web surveys. We test if an optimization of web surveys for mobile devices, invitation mode (SMS vs. e-mail), survey length, expected duration in the invitation, survey design (scrolling vs. paging), prerecruitment, number of reminders, design complexity (grids, drop-down questions, sliders, images, progress indicator), incentives, an opportunity to skip survey questions, and an opportunity to select the preferred mode (PC or mobile web) have an effect on breakoffs. The meta-analysis is based on 14 studies (39 independent samples) conducted using online panels – probability-based and non-probability-based. We found that mobile optimized surveys, email invitations, shorter surveys, using a prerecruitment, more reminders, a less complex design, and an opportunity to choose the preferred survey mode decrease breakoff rates in mobile web surveys. No effect of a scrolling design, incentives, indicating expected duration in the invitation, and an opportunity to skip survey questions were found.

Language: English
Full text
DOI
Keywords: mobile web surveysbreakoff rates
Publication based on the results of:
Качество данных в онлайн-исследованиях (2013)

In book

Mobile Research Methods: Opportunities and challenges of mobile research methodologies.
Mobile Research Methods: Opportunities and challenges of mobile research methodologies.
L.: Ubiquity, 2015.
Similar publications
Grid and Item-by-Item Formats in PC and Mobile Web Surveys
Mavletova A. M., Couper M. P., Lebedev D., Social Science Computer Review 2018 Vol. 36 No. 6 P. 647–668
While grids or matrix questions are a widely used format in PC web surveys, there is no agreement on the format in mobile web surveys. We conducted a two-wave experiment in an opt in panel in Russia, varying the question format (grid format and item-by-item format) and device respondents used for survey completion (smartphone and ...
Added: November 1, 2017
Mobile Web Surveys: A Total Survey Error Perspective
Couper M. P., Antoun C., Mavletova A. M., , in: Total Survey Error in Practice: Improving Quality in the Era of Big Data.: NY: Wiley, 2016. Ch. 7 P. 133–154.
While mobile phones or cell phones have been a challenge for telephone survey researchers for some time, the Internet or Web capabilities of mobile phones have begun to receive attention in the last few years. There are a number of ways that Internet-enabled smartphones can affect survey data collection, and the implications of these for various sources of ...
Added: September 24, 2016
Device use in web surveys: The effect of differential incentives
Mavletova A. M., Couper M. P., International Journal of Market Research 2016 Vol. 58 No. 4 P. 523–544
Previous studies have not found effective ways of encouraging participants to use smartphones to complete web surveys. We hypothesize that conditional differential incentives (the amount depending on the device the respondent uses to complete the web survey) can increase overall participation rates and the proportion of respondents who use a particular device in web surveys. ...
Added: November 4, 2015
Mobile Research Methods: Opportunities and challenges of mobile research methodologies.
L.: Ubiquity, 2015.
Daily activity sees data constantly flowing through cameras, the internet, satellites, radio frequencies, sensors, private appliances, cars, smartphones, tablets and the like. Among all the tools currently used, mobile devices, especially mobile phones, smartphones and tablets, are the most widespread, with their use becoming prevalent in everyday life within both developed and developing countries. Shopping, ...
Added: September 27, 2015
Grouping of Items in Mobile Web Questionnaires
Mavletova A. M., Couper M., Field Methods 2016 Vol. 28 No. 2 P. 170–193
There is some evidence that a scrolling design may reduce breakoffs in mobile web surveys compared to a paging design, but there is little empirical evidence to guide the choice of the optimal number of items per page. We investigate the effect of the number of items presented on a page on data quality in ...
Added: September 23, 2014
Mobile Web Survey Design: Scrolling versus Paging, SMS versus E-mail Invitations
Mavletova A. M., Couper M. P., Journal of Survey Statistics and Methodology 2014 Vol. 2 No. 4 P. 498–518
There is some evidence that questionnaire design (scrolling or paging) and invitation mode (SMS or e-mail) have an impact on response rates in web surveys completed on personal computers (PCs). This paper examines whether these findings can be generalized to mobile web surveys. First, we explore the effect of scrolling versus paging design on the ...
Added: November 9, 2013
Sensitive Topics in PC Web and Mobile Web Surveys: Is There a Di fference?
Mavletova A. M., Couper M., Survey Research Methods 2013 Vol. 7 No. 3 P. 191–205
A large number of findings in survey research suggest that responses to sensitive questions are situational and can vary in relation to context. The methodological literature demonstrates that social desirability biases are less prevalent in self-administered surveys, particularly in Web surveys, when there is no interviewer and less risk of presenting oneself in an unfavorable ...
Added: November 9, 2013
Data Quality in PC and Mobile Web Surveys
Mavletova A. M., Social Science Computer Review 2013 Vol. 31 No. 6 P. 725–743
The considerable growth in the number of smart mobile devices with a fast Internet connection provides new challenges for survey researchers. In this article, I compare the data quality between two survey modes: self-administered web surveys conducted via personal computer and those conducted via mobile phones. Data quality is compared based on five indicators: (a) ...
Added: May 3, 2013
  • About
  • About
  • Key Figures & Facts
  • Sustainability at HSE University
  • Faculties & Departments
  • International Partnerships
  • Faculty & Staff
  • HSE Buildings
  • HSE University for Persons with Disabilities
  • Public Enquiries
  • Studies
  • Admissions
  • Programme Catalogue
  • Undergraduate
  • Graduate
  • Exchange Programmes
  • Summer University
  • Summer Schools
  • Semester in Moscow
  • Business Internship
  • Research
  • International Laboratories
  • Research Centres
  • Research Projects
  • Monitoring Studies
  • Conferences & Seminars
  • Academic Jobs
  • Yasin (April) International Academic Conference on Economic and Social Development
  • Media & Resources
  • Publications by staff
  • HSE Journals
  • Publishing House
  • iq.hse.ru: commentary by HSE experts
  • Library
  • Economic & Social Data Archive
  • Video
  • HSE Repository of Socio-Economic Information
  • HSE1993–2026
  • Contacts
  • Copyright
  • Privacy Policy
  • Site Map
Edit