Бенчмаркинг качества государственных услуг, предоставляемых органами исполнительной власти
This book, issued by the Paris United Research Department of Comparative Law and the Institute of Legislation and Comparative Law on the one side and by the Government of the Russian Federation on the other side is the first French-language publication providing access to recent developments in the Russian administrative law. One is confronted with French law and other human rights developments in Europe, on topics selected by mutual agreement by the authors from the issues on the agenda of reforms in Russia. Administrative procedures and control are key legal issues. How they are set dependent on the level of protection of rights and freedoms, the efficiency of public administration, economic development and stability of the state in general. Transformations of the Russian administrative law are put into the context of European administrative rights. French readers will see how the Russian context influences how to address them; Russian edition has brought to the attention of the Russian reader the general principles of French administrative procedure, the system of implicit decisions, the role of individuals in the completion of certain public tasks.
The creation of «Multifunctional centres of public services» (MFC) became a key area of administrative reform process in Russian Federation in 2008. The main role in launching MFC was given to the regions of Russia. Regional governments had to find a place, to hire labor, to provide communications and finance. But the requirement to provide federal services through MFC forced ministries and agencies to join the regional projects. In the article a common experience of federal government structures in dealing with MFC startup projects is reviewed. The key points of decisions (as the form of service provision, finance collaboration, team building and internal communication, PR and information support) are discussed, thus sketching out the best-practice and recommendations from a real experience.
Smoking is a problem, bringing signifi cant social and economic costs to Russiansociety. However, ratifi cation of the World health organization Framework conventionon tobacco control makes it possible to improve Russian legislation accordingto the international standards. So, I describe some measures that should be taken bythe Russian authorities in the nearest future, and I examine their effi ciency. By studyingthe international evidence I analyze the impact of the smoke-free areas, advertisementand sponsorship bans, tax increases, etc. on the prevalence of smoking, cigaretteconsumption and some other indicators. I also investigate the obstacles confrontingthe Russian authorities when they introduce new policy measures and the public attitudetowards these measures. I conclude that there is a number of easy-to-implementanti-smoking activities that need no fi nancial resources but only a political will.
One of the most important indicators of company's success is the increase of its value. The article investigates traditional methods of company's value assessment and the evidence that the application of these methods is incorrect in the new stage of economy. So it is necessary to create a new method of valuation based on the new main sources of company's success that is its intellectual capital.
We address the external effects on public sector efficiency measures acquired using Data Envelopment Analysis. We use the health care system in Russian regions in 2011 to evaluate modern approaches to accounting for external effects. We propose a promising method of correcting DEA efficiency measures. Despite the multiple advantages DEA offers, the usage of this approach carries with it a number of methodological difficulties. Accounting for multiple factors of efficiency calls for more complex methods, among which the most promising are DMU clustering and calculating local production possibility frontiers. Using regression models for estimate correction requires further study due to possible systematic errors during estimation. A mixture of data correction and DMU clustering together with multi-stage DEA seems most promising at the moment. Analyzing several stages of transforming society’s resources into social welfare will allow for picking out the weak points in a state agency’s work.