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Regular version of the site

Book chapter

Эмоциональный интеллект участников как фактор эффективности переговоров

С. 372-376.
Штроо В. А., Серов С. Ю.

The basic results of the empirical research devoted to studying of communication between level of expressiveness of emotional intelligence and results of negotiations are described. Distinction of concepts "success" and "efficiency" of negotiating process is spent.