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Regular version of the site

Book chapter

Mission-Critical Goals Impact onto Process Efficiency: Case of Aeroflot Group

P. 365-376.

There is a certain problem of goal-articulation correctness and strategic management of big and mission-critical socio-technical systems (STS). Therefore, the goal of the work is a prove of hypothesis that correct semantic strategic goal definition is the utmost influenceable success factor for progressing STS. The concept of “goal-setting vertical” is defined in the work. Semantic analysis of goal-setting vertical in the case of “Aeroflot Group” with statistical study of practical dependence of regulatory mechanisms is provided. On that basis, the number of management conclusions and recommendations for mission-critical companies is formulated.