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Regular version of the site

Book chapter

Conceptual Framework of Agent-based Model of Relational Conflicts in Russian Retail

P. 367-373.

Collaboration and trust relationships are important success factors in supply chain management. However, in practice relationships between counterparties in supply chain face conflicts preventing from building ideal supply chain collaboration. This paper proposes a conceptual framework of agent-based model that helps to understand how individual behavior of counterparties in conflict situations and collaboration strategy effect on supply chain efficiency in dynamics. The research is based on Russian retail case study, describing a grocery sector where key market stakeholders are retailers and suppliers (manufacturers). The important feature of Russian grocery sector is a dominating power of retailers over suppliers. Author investigates the main drivers of conflicts in retailer-supplier’s relationships and offers a specification of agent-based model.