Chapter 11. Building the Festival Team: A case study of Saint Petersburg art festivals
This chapter provides an overview on a variety of team management processes in three specific festivals. Festivals’ team structures, recruitment practices, training and motivation strategies were researched. The authors focus on staff retention and issues relating to the status of different workers that influence team management practices such as decision-making processes, organisational culture, participant interdependence, communication and team size in particular. Research is based on interviews with the festival director, one permanent and one temporary employee for each event, analysis of social media, official websites, articles, and observational method. The chapter presents a part of survey that was carried out in 2014 by the authors. In 6 months, 30 expert interviews were conducted.