Международная молодежная конференция по управлению знаниями «Управление знаниями в цифровой экономике» : сб. науч. ст.
Nowadays commercial organizations are often facing with necessity to better understand their clients. Today information technologies allow to create a consistent collection and consolidation of clients’ information and make possible forming of knowledge about client base and every single client. Aim of the following article is to study these processes, influence of digitalization on them, related diffi culties and application fi elds of customer knowledge.
The paper deals with the features of talent attraction and selection practices in knowledge economy and traditional industries. The scientifi c interest in topic of talent supply is only growing and there is a substantial lack of empirical research in that area. This qualitative research aims to contribute to fi lling this gap by putting some propositions on the systems of talent supply in both knowledge-intensive and traditional industrial companies.