The Construction Of Competency-Based Business Game Operational Model
Professional staff competences may have a substantial impact on business efficiency and performance. Therefore many modern companies train their personnel in order to develop a set of professional competences. Hence a need in development of procedures for evaluation and development of competences arises. Consequently it leads to a need of developing new software, which implements those procedures. This article considers the conceptual approach to the design of ergatic competence development system elements. The article explains the concept of competence-based business game (CBG), defining it as man-machine system which allows to organize a flexible process of competence development. CBG includes technical and organizational components. Technical component forms sets of transactions, which mean the player to develop a certain level of competences. The organizational component is required to support player’s activity during the game. Business game can be represented as a cybernetic system with feedback, which contains both the object of management and the management system. The game is implemented as control and operating machines accordingly. The implementation of technical component requires CBG to be divided into automate and operational models. In order to construct organizational model system analysis and domain ontology construction must be performed. Domain’s (company’s) business processes are represented in a form of oriented graph, traversing of which allows to develop elementary competences. Companies producing the same commodity may have different business processes. To construct competences that are applicable to similar organization, it is necessary for the graph to be a unification of every business process path. It is also possible to build a graph model of the educational management business process. This graph model must represent real management business processes of an enterprise and must reflect the logic of competence development during the learning process.