Анализ и перспективы статистического исследования инновационной деятельности в экономике России
Today the increasing number of constant consumers is a strategic aim for any organization which is possible to be achieved only under condition of continuous perfection of organizational activity quality. If the service representation doesn't correspond to the consumers’ expectations they lose their interest to the service organization, if it does correspond or surpass their expectations they probably would readdress to service provider. For this reason the service organization should more precisely reveal consumers requirements and expectations, namely provider should constantly measure its service quality.
In the given work approaches by the Russian and foreign researchers in the field of quality management are studied and analyzed in details, namely:
- approaches to the «service quality» definition;
- the basic components of service quality management process;
- service organization quality model.
The purpose of research work consists of ISQM (Innovation System of Quality Management) model creation taking into account features of TCS providing, which, in turn, is targeted on TCS company purposes achievement in the field of quality by means of:
- setting the control values of TCS quality indicators;
- measuring of the reached results and their comparison with expected results;
- effective management decision making as a result of carrying out the analysis of managerial activity in the field of quality on the basis of the report containing recommendations for the company activity improvement, prepared due to the results of measuring and collecting quality indicators.
The data book presents the results of statistical innovation surveys in the Russian Federation. It contains internationally compatible indicators characterizing the level of innovative activity in industry and services. The publication covers statistical data reflecting innovation expenditure and output, co-operational linkages, and factors hampering innovation. Specific chapter is devoted to ecological innovation. International comparisons with a wide range of innovation indicators are provided as well. The data book includes information of the Federal Service for State Statistics, Organisation for Economic Co-operation and Development, European Commission, Eurostat, national statistical agencies, and results of own methodological and analytical studies of the HSE Institute for Statistical Studies and Economics of Knowledge.
The paper gives an overview of current situation in tourism industry in Russia. This research studies some economic effects of tourism in Russia in comparison with other countries and assesses the multiplicative effect of tourism on the country economy. The research is based on data of Rosstat and WTTC. The analysis can provide useful information to help maximize the economic impact of tourism on the economy of Russia and give a forecast of tourism development in the country.
This work contains preliminary data analysis of quantitative survey "Man, family, society" made by Institute of Social Prognosis in 2013 on nationwide sample in 9557 people. The survey provides valuable information about the partnership and reproductive biographies, territorial mobility, education and employment strategy, financial situation and retirement behavior of the population.The focus of our analysis focuses on the demographic and socio-economic behavior of the population, through the prism of the individual and the way of life of the household.
The paper examines the structure, governance, and balance sheets of state-controlled banks in Russia, which accounted for over 55 percent of the total assets in the country's banking system in early 2012. The author offers a credible estimate of the size of the country's state banking sector by including banks that are indirectly owned by public organizations. Contrary to some predictions based on the theoretical literature on economic transition, he explains the relatively high profitability and efficiency of Russian state-controlled banks by pointing to their competitive position in such functions as acquisition and disposal of assets on behalf of the government. Also suggested in the paper is a different way of looking at market concentration in Russia (by consolidating the market shares of core state-controlled banks), which produces a picture of a more concentrated market than officially reported. Lastly, one of the author's interesting conclusions is that China provides a better benchmark than the formerly centrally planned economies of Central and Eastern Europe by which to assess the viability of state ownership of banks in Russia and to evaluate the country's banking sector.
The paper examines the principles for the supervision of financial conglomerates proposed by BCBS in the consultative document published in December 2011. Moreover, the article proposes a number of suggestions worked out by the authors within the HSE research team.