Система ключевых показателей деятельности как инструмент повышения производительности труда и мотивации персонала
The key task of the LUKOIL Group is to increase the efficiency of the mineral resource base. To achieve this goal was decided to create a corporate scientific center LUKOIL-Engineering. The Scientific center should provide high level of quality and productivity of engineering support for oil and gas production. Engineering support also includes implementation of new technologies for geological exploration, development and enhancement of oil recovery, as well as the examination of technological solutions. The paper presents an approach to the management of engineering support productivity and quality based on a system of key performance indicators.