Система ключевых показателей деятельности как инструмент повышения производительности труда и мотивации персонала
The key task of the LUKOIL Group is to increase the efficiency of the mineral resource base. To achieve this goal was decided to create a corporate scientific center LUKOIL-Engineering. The Scientific center should provide high level of quality and productivity of engineering support for oil and gas production. Engineering support also includes implementation of new technologies for geological exploration, development and enhancement of oil recovery, as well as the examination of technological solutions. The paper presents an approach to the management of engineering support productivity and quality based on a system of key performance indicators.
BPM 2013 was the 11th conference in a series that provides a prestigious forum for researchers and practitioners in the field of business process management (BPM). The conference was organized by Tsinghua University, China, and took place during August 26–30, 2013, in Beijing, China. Compared to previous editions of BPM, this year we noted a lower focus by authors on topics like process modeling, while we also observed a considerable growth of submissions regarding areas like process mining, conformance/compliance checking, and process model matching. The integrated consideration of processes and data remains popular, and novel viewpoints focus, among others, on data completeness in business processes, the modeling and runtime support of event streaming in business processes, and business process architectures.
Transport efficiency assessment today is an important issue of modern logistics management. According to the summarizing of different literature sources, transportation occupies the biggest part of total logistics costs. The challenge of designing efficiency transportation indices deserves special attention. Hereby some questions still need consideration, such as what an assessment system should look like? What issues should be considered while conducting analysis of transportation activity? Is there any complex of assessment indices that could be proposed? The article attempts to answer all these and other questions of logistics management based on works of Russian and foreign researchers. The article will be useful for scientists and specialists dealing with efficiency assessment issues.
This article is devoted to study of management evolution in approaches for Business Process Management (BPM). Research is based on the taking into account 2 factors: standardization of approaches for BPM; and scope of enterprise as reflexive management. Authors used own consulting experience and intermediate results of the scientific researches carried out in State University HSE.
The article is considered to the issues of increasing labor productivity and the quality of products and services by corporate information systems (CIS) implementation.
The article provides with expediency to develop a system of key performance indicators (KPI) to identify low-efficiency processes. The idea of the best practices analysis to evaluate the effectiveness of the AS IS business process model is also justified.
The target TO BE model should be based on the best practices analysis and on KPIs analysis. KPIs should be calculated by Activity Based Costing (ABC) approach. KPI analysis should take into account the future trend of indicators.
Based on the study, the authors propose to highlight 10 stagers of choosing information systems to achieve strategic objectives of enterprises. Successful CIS implementation means the sustain condition when an enterprise achieves strategic goals. The article provides with the results of these stagers applying in one leading oil and gas company of the Russian Federation.
The article also considers the key reasons for the unsuccessful CIS implementation regarding people site management and presents the general approach to their elimination. The authors highlighted the importance of two-way communication lines creating. These two-way communication lines should connect a project team with leaders and end-users. These lines are necessary to install during the planning of CIS implementation and develop them after the industrial stage too. Sincere people support of automation projects is the key success factor of changes implementation.
The paper examines the structure, governance, and balance sheets of state-controlled banks in Russia, which accounted for over 55 percent of the total assets in the country's banking system in early 2012. The author offers a credible estimate of the size of the country's state banking sector by including banks that are indirectly owned by public organizations. Contrary to some predictions based on the theoretical literature on economic transition, he explains the relatively high profitability and efficiency of Russian state-controlled banks by pointing to their competitive position in such functions as acquisition and disposal of assets on behalf of the government. Also suggested in the paper is a different way of looking at market concentration in Russia (by consolidating the market shares of core state-controlled banks), which produces a picture of a more concentrated market than officially reported. Lastly, one of the author's interesting conclusions is that China provides a better benchmark than the formerly centrally planned economies of Central and Eastern Europe by which to assess the viability of state ownership of banks in Russia and to evaluate the country's banking sector.
The paper examines the principles for the supervision of financial conglomerates proposed by BCBS in the consultative document published in December 2011. Moreover, the article proposes a number of suggestions worked out by the authors within the HSE research team.