Модели и инструменты предиктивной аналитики для цифровой корпорации
We develop a set of models for predicting hotel visitor satisfaction and the probability of complaints about various service aspects. Our empirical analysis is based on 3630 reviews from one of the Dubai hotels. We identify profiles of visitors who are likely to be dissatisfied with the hotel service and need special attention, as well as of visitors, who are likely to be satisfied with the service and, therefore, do not require extra attention. The predictions are based on observable characteristics of visitors, thus making it possible for hotel managers to apply the models in their everyday work. Using content analysis we also reveal specific problems that different groups of visitors encountered and infer which of the problems has the highest impact on the overall satisfaction with the hotel.
This article concerns the problem of predicting the size of company's customer base in case of solving the task of managing its clients. The author purposes a new approach to segment-oriented predicting the size of clients based on adopting the Staroverov's employees moving model. Besides the article includes the limitations of using this model and its modification for each type of relations of the client and the company.
Modern co-authorship networks contain hidden patterns of researchers interaction and publishing activities. We aim to provide a system for selecting a collaborator for joint research or an expert on a given list of topics. We have improved a recommender system for finding possible collaborator with respect to research interests and predicting quality and quantity of the anticipated publications. Our system is based on a co-authorship network derived from the bibliographic database, as well as content information on research papers obtained from SJR Scimago, staff information and the other features from the open data of researchers profiles. We formulate the recommendation problem as a weighted link prediction within the co-authorship network and evaluate its prediction for strong and weak ties in collaborative communities.
The authors propose to provide for the use of digital counterparts of physical processes in the electronic equipment of cyber-physical systems in their design for a long duration of active existence, for example, spacecraft in orbit or in a long flight. At the same time, it is proposed to create a database of big data in which synthesized digital counterparts are stored in the on-board computers of cyber-physical systems. They are designed to monitor sensor readings of electrical, thermal, mechanical and other physical processes of space equipment. The algorithm of functioning of the proposed structure of the cyber-physical system is constructed. The paper experimentally confirms the need to take into account the mutual influence of heterogeneous physical processes of the space cyber-physical system when creating digital counterparts for it.
Companies are increasingly paying close attention to the IP portfolio, which is a key competitive advantage, so patents and patent applications, as well as analysis and identification of future trends, become one of the important and strategic components of a business strategy. We argue that the problems of identifying and predicting trends or entities, as well as the search for technical features, can be solved with the help of easily accessible Big Data technologies, machine learning and predictive analytics, thereby offering an effective plan for development and progress. The purpose of this study is twofold, the first is an identification of technological trends, the second is an identification of application areas and/or that are most promising in terms of technology development and investment. The research was based on methods of clustering, processing of large text files and search queries in patent databases. The suggested approach is considered on the basis of experimental data in the field of moving connected UAVs and passive acoustic ecology control.
Introduction. The gained experience in the field of building automation and IoT technologies yields a new approach to the management of engineering subsystems that provides stated parameters of operation quality throughout the entire building lifecycle. This paper explores compensatory and predictive algorithms in the scope of the aforementioned approach to manifest control over building climate parameters utilizing IoT controllers. This research aims to improve the management efficiency of smart house engineering subsystems through the implementation of a control system (CS) capable to compensate disturbances and predict their variations using an IoT controller and an analytical server.
Materials and methods. In order to improve the quality of control, various algorithms based on analysis of data collected from controllers can be employed. The collected data about the object accumulated over the entire period of operation can be used to build a model for the purposes of predictive control. The predictive control allows forecasting the parameters having an effect on the object and compensating it beforehand under the inertia conditions. The continuous adaptation and adjustment of the CS model to operating conditions allows permanent optimizing the settings of the control algorithm ensuring the efficient operation of local control loops.
Results. The CS is based on an IoT controller and able to predict and compensate potential disturbances. The compensation algorithm is updated depending on the behavior of the object properties, quality of control and availability of data most suitable for identification.
Conclusions. The capabilities of the control system based on the IoT controller and generation of a compensatory and predictive control signal with the algorithm hosted at a cloud server are demonstrated on the indoor temperature control model. The following simulation models of the indoor temperature variation process are considered: model without CS, model with proportional plus integral controller with disturbance compensation and model with IoT controller-based CS with disturbance compensation. Structural and parametric identification of the models are accomplished by means of active experiment.
The manual is intended for students of Department of computer engineering MIEM HSE. In the textbook based on the courses "Economics of firm" and "the development strategy of the organization." Discusses the key conceptual and methodological issues of the theory and practice of Economics and development planning of the organization. The use of textbooks will enable students: to analyze key performance indicators, and use the tools of strategic analysis with reference to concrete situations in contemporary Russian and international business. Special attention is paid to the methods and systems of information support of the life support functions of business organizations and management methodology of innovation and investment. An Appendix contains source data for analysis of competition in a particular industry.
The paper provides a number of proposed draft operational guidelines for technology measurement and includes a number of tentative technology definitions to be used for statistical purposes, principles for identification and classification of potentially growing technology areas, suggestions on the survey strategies and indicators. These are the key components of an internationally harmonized framework for collecting and interpreting technology data that would need to be further developed through a broader consultation process. A summary of definitions of technology already available in OECD manuals and the stocktaking results are provided in the Annex section.
Over the last two decades national policy makers drew special attention to the implementation of policy tools which foster international cooperation in the fields of science, technology, and innovation. In this paper, we look at cases of Russian-German collaboration to examine the initiatives of the Russian government aimed at stimulating the innovation activity of domestic corporations and small and medium enterprises. The data derived from the interviews with companies’ leaders show positive effects of bilateral innovative projects on the overall business performance alongside with major barriers hindering international cooperation. To overcome these barriers we provide specific suggestions relevant to the recently developed Russian Innovation Strategy 2020.