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Regular version of the site

Article

Оценка органов местного самоуправления: статистика или мнение жителей

Performance management of local governance in Russia becomes nowadays more important. It happens due to the fact that a quality of public and local services in a great extent determines a quality of day-to-day life. Nevertheless the performance management for local authorities couldn’t be formed downwards. Primarily these methods should provide citizens’ satisfaction of an urban environment quality. Accordingly composite performance management methods for local authorities should be developed. They ought to combine the statistics and citizens’ surveys results.

In this article we present an analysis of Russian legislation and a regional practice of local authorities performance management. Also was formed a chart of analysis of different departments of city administrations to develop some elements of assessment and monitoring of local authorities activities and enhance citizens’ satisfaction. In addition, were discussed some questions of the statistics and surveys results correlation and possible errors of assessment.